Dublin Cleaners

Kathy C. 

on ReviewMyDryCleaner

10 years ago

I'm very dissapointed. The entire rug looks matted down. My rug has; a large spot in the middle that looks bleached, places along the side that look worn through, there was a pink stain that has not changed in color but has spread out over 10x's the original size, there are patches that look & feel like they were melted and patches that look like it was brushed against the grain but don't lay back down flat. There is still dog hair on the back, and the entire rug stinks. I feel like it was in better shape when I ... read more

gene i. 

on ReviewMyDryCleaner

10 years ago

My initial experience was not what I expected. I gladly paid extra for same day processing and to get my jacket back and still having the same stain was disappointing. Finally after 2 trips there over 4 days with the weekend Igot my jacket cleaned. However I lost the use of my jacket over the wedkend because you were unable to clean it correctly the first time. 

Thomas A. 

on ReviewMyDryCleaner

10 years ago

Service provided was poor 

Eric C. 

on ReviewMyDryCleaner

10 years ago

I was supposed to get my dry cleaning on Friday by 4, and had to go pick it up on Monday because I needed clothes to wear for work. I never got a phone call or text telling me where my clothes were. Then when I go to pick up my clothes I asked for a receipt, they didn't have one. I needed a few items rushed. I got them a couple days later and there were these black grease stains on my new shirt I wore once. The shirt was tagged implying I was the one who got the stain on there. For the order my receipt said that I was charge... read more

Jo J. 

on ReviewMyDryCleaner

10 years ago

Fantastic employees! Spots still in suit pants. I pointed that out at drop off. Had to take and not redo as I was heading out if town. 

Melissa S. 

on ReviewMyDryCleaner

10 years ago

The dry-cleaning portion is great. The billing - not so much. For starters, you are super expensive, which we have been willing to overlook since you do such a good job. The billing however is a different story. Recently we received 3 shirts that did not belong to us - we called to let you know this, and nobody has returned our call. We left the shirts at the door with a note explaining the mistake, and still nothing! Not only have we paid to have someone else shirts done, we are likely missing several shirts. Luckily... read more

Ro R. 

on ReviewMyDryCleaner

10 years ago

Generally good. There still seems to be a lack of commitment to keeping track of items. We had to call on one that didn't show up on Monday. We were told it would be in the Thursday drop. It wasn't. Nor on Monday. So we called. We were told that the shop was wondering to whom it belonged - even though the person we spoke to on the prior Monday remembered the piece (custom made bedding). The accounting is a true mystery. You send coupons - we put them in the bag. The coupons come back and no credit. We had a credit... read more

pavel p. 

on ReviewMyDryCleaner

10 years ago

Pros: Garments are cleaned and pressed as expected. Delivery service is on time with no issues. I feel comfortable with the driver having my garage code. Cons: Prices, especially the shirt price. I almost left to go to another place and that is still on the table. My laziness has stopped me from trying another such as Swan. I would give one more star if it was not for the price. Not sure if the collar cardboard is really effective; perhaps in a boxed shirt if you provide that service. Save the cardboard, put more shirts in... read more

K M. 

on ReviewMyDryCleaner

10 years ago

i took a dress in to get altered. I got it back and nothing was done to it. I called and left a message about it and they never returned my call. I went back in to take it. They said they would actually do it this time. It took over two weeks for them to get it back to me after the second try. The worst part is that I requested to talk to a manager due to my wait and a manager still hasn't called. Poor customer service.