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6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The mistake I made was not get a price upfront. There was a $30 wool cap, for which I was charged $22. Should someone not call me/ tell me if the price is that high for a cap?. I had taken a 25% coupon, which never worked. It was a bait. So on $94 bill, the 25% discount coupon never worked. I was told if I come next time at the time of dropping the clothes, office will be contacted. Will I visit again?. May be NOT.
The customer service is great. However, I was less than impressed that my once worn (new as in February 2016) wedding dress came back after being cleaned with beads missing. I'm not just talking about a few. I'm talking about rows. The woman that repairs the dress did a great job, however! BUT, I should have gotten some type of discount for the cleaning part. $147.00 is steep for "cleaning it" but ruining parts of the dress and fixing it again.
I brought in my daughters wedding gown. Despite all efforts, cleaning, repairing, etc. it could not be cleaned well enough to be preserved. I had said I did not care if I saw it after cleaning but Greg called and said come in to see it. It could have been boxed and we could have been charged full price ($500. plus), instead we were advised to not do that and were given a charge of half. Very classy
Dublin Cleaners turned my very nice, white fabric belt, that was essential to my white dress, PINK. You go to the the cleaners to clean your clothes, not ruin them even more. I was fortunately able to have the belt sent back, with another week or so longer and the fabric belt mostly returned back to its white state.
Wasn't told to take my hanger that was specifically for my suit, then when I asked about it i was told it was thrown away with attitude behind it. Never going there again.
I dropped my suit off with the very expensive hanger that it came with thinking it would be returned to me, and no one told me it wasn't. When i asked about it i was addressed with attitude and the lady said "Oh we throw those away, and theres nothing we can do for you". Plus they couldn't even get the stain out of my shirt when I was promised it would be. Never going here agin and i encourage a lot of you to do the same. If I Could rate them a 0 I would.
Both individuals I worked with were wonderful (at drop off and pick up). I took 1 button down, 1 pair of slacks and 2 dresses. Everything looked great except for one of the dresses. I bought this dress and had worn it one time to a rehearsal dinner. I got it back and it had a snag across the front in 2 places with a tag that says they believe it was already there - it was new. It wasn't already there. Could have been the fabric on the dress, but it would have been nice to not be charged $13 for a new dress to be snagged... read more
This store is polite and pleasant. I brought in a stack of shirts, a sweater and a throw blanket. I mentioned the shirts may have food stains on them and if they could please check them and treat them accordingly. They replied of course! Just for reference I had gone to another cleaner that told me they do not do that and that it is too expensive for them to check for stains and treat them! (My jaw dropped to the floor). I love New Albany cleaners and they will be getting all my business now.
Don't see where else I can review drivers instead of your business, so this will have to do. One of your drivers nearly hit me while entering a main road from a business. Luckily I noticed him not looking already so it gave me a few seconds to lock up my brakes and skid to avoid smashing into him (he pulled out with traffic oncoming). No one was actually hit or hurt, but drivers around were alert enough to avoid this incident. License Plate I was not able to get a clean picture of, but it might end in "356" and it was some... read more
Dublin Cleaners has a 4.7 star rating with 7,503 reviews.
Dublin Cleaners is closed now. It will open tomorrow at 7:00 a.m.