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Dermody Cleaners
- Dry Cleaning
- Taunton, MA
About this business
Location details
34 Cohannet St, Taunton, MA, 02780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I got my white capri pants some white shorts white net shaw cleaned and they came back pinkish red and my clothes will never be white again you dont separate the clothes you throw everything together whites with colors i will never come back to this cleaners again !
I put my capris in and they came out pink when they were white when i got them back agaain they still looked a little pink they still were not white as they were when i put them in the cleaners, so i will never use this cleaners again
Some of the worst customer service I’ve ever experienced, and absolutely ridiculous pricing. Will never use again or recommend.
Business response:
Hi Jaye, We're sorry you were unhappy with your service. If you'd like to let me know in further detail what happened, I'll discuss it with the owner. You can reach me at beth@dermodycleaners.com Thank you,
Picked up my dry cleaning yesterday and asked about the discounts for April. I was told there wasn't one. When I got back in my car I checked my email and there was a 10 percent promotion for April so I went back inside to show the attendant. I was told since I didn't present it when I dropped off the laundry I couldn't use the discount, but there isn't anything in the promotion that indicates that. I won't be going back.
Just dropped off curtains and a comforter in Lakeville. I noticed the special was different than my email and asked about my 29% offer. She said you have to have your cellphone, I didn’t and was to bring everything back when I had my cellphone. When she looked at the curtains- she was very disgusted because there was dog fur on the bottom. And rudely told me she “would have to deal with it.” I hesitate to use Dermody but since I’m home and it’s close, I gave it a try. It will be a while before I’m back.
The good: The service and punctuality is always first class. THE BAD: The coupons. $1 off each garment should mean off each garment not off the ENTIRE order. The coupon is false and misleading. Dermody needs to correct their coupon to read “Off each order”. Just a suggestion going forward.
In the first service your My clothes was delivered with the wrong clothes in my bag. Calling already 2 times and not answers about where are my clothes.
I sent out my white dress shirt for dry cleaning and it came back pink. This is not dhe first time this has happened.
Business response:
Thank you for providing your feedback and letting us know about this issue, Eleanor. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (508) 822-6161 and we'd be happy to help you out. Cheers, Dermody Cleaners
Shirts were wrinkled.
Frequently asked questions about Dermody Cleaners
How is Dermody Cleaners rated?
Dermody Cleaners has a 4.7 star rating with 883 reviews.
When is Dermody Cleaners open?
Dermody Cleaners is closed now. It will open at 7:00 a.m.