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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
10670 Culebra Rd #104, Suite 103, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Took a dress for dry cleaning. Told the attendant about some stains I wanted removed. She used stickers to pin point them. They were small food grease stains. I always remove stains in my laundry. When I went to pick up my 👗 it still had all the stains on it! It’s like they just ignored the stickers representing them! Anyway, I paid for a service that zI wasn’t pleased with.The lady in charge gave me a discount and kept on telling me that stain removal is not guaranteed. Come in! YOU are the “professionals”! Aren’t you? Ver... read more
Business response:
Cecilia , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
First time I've ever used Comet . I had to have one of my two shirts redone. I asked for heavy starch and it looked like a wet noodle. Service was good though. The person that helped me was curious and did not try to argue
Business response:
Thank you for providing your feedback and letting us know about this issue, Jesse. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Well, about a month ago, I picked up my clothes & my shirts seemed not ironed, very wrinkled. I mentioned it to Linda, I know it is not her fault. She said she was going to contact somebody about it.
Great job of cleaning a delicate item. We were afraid it may get damaged but it was returned clean and in good condition.
Business response:
Hi, George. Thank you so much for the 5-star review. We here at Comet Cleaners - SATX can't wait to assist you again. When you refer a friend to Comet Cleaners, you both get $10 in dry cleaning & laundry services. What a win-win!
I submitted my tuxedo purposefully in one unit. Parts/pieces found in unexplainable groupings of shirts, coats. WhenI submit a tuxedo - I expect to receive a complete tuxedo.
Bad experiencia
Business response:
Maria , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Very disappointed. I brought in a bedspread and two shams. I signed a paper stating that cleaning may damage them and was told the charge would be $37. However, when I picked it up, the charge was $60! ! !
I paid $18.00 for 2 pants and a shirt to be cleaned. The cleaner in my old neighborhood charged $3,50 for pants and $3.00 for shirts Won't be using your service anymore!
One of my shirts was stained during the cleaning process.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Kyle . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.9 star rating with 3,677 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is closed now. It will open on Monday at 7:00 a.m.