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City Cleaners
- Dry Cleaning
- Akron, OH
About this business
Location details
3515 S Arlington Rd, Akron, OH, 44312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Hello! Keep up the great job. Love your customer service and how you can now simply add coupons from emails onto your account. Thank you and Merry Christmas, Deb Gironda
Business response:
Thank you for the excellent review Deb! Glad our new coupon system is convenient. Thank you for being an excellent customer!
I love the way you come out to the car. My items are always ready when promised…sometimes earlier! Associates are always friendly.
Business response:
Thank you for the amazing review. We always strive for excellence and its wonderful to hear when our goals have been met! Hope to see you again soon,James !
Drop off and pick up was great and so was the communication saying how much I owed at pick-up. However, it is nearly impossible to find the pricing structure on the website.
Business response:
Hi Ms. Burns, Thank you for the great review! Unfortunately, we do not have a pricing list online because different specialty fabrics can affect pricing as they need to be cleaned and pressed differently than a typical cotton or wool garment. Please do not hesitate to give us a call or ask for a quote before cleaning in the future. Happy Holidays
You have won over my business
Business response:
A 5-star review is an A+ rating in our books! Thank you so much, David!
Always a great job.
THE GIRL THAT WAITED ON ME WAS VERY UNFRIENDLY AS THOUGH I HAD DONE SOMETHING TO HER. I AM DECIDING TO CONTINUE USE AFTER SUCH A TERRIBLE EXPERIENCE
I’ve lived in Green almost my entire life and have never used dry cleaning services for anything. I went on a trip last week and returned to a couple of upset cats who decided to pee on my brand new goose down comforter. I was ready to throw it in the trash, but decided to try to salvage it by having it laundered and dry cleaned. I dropped it off Monday afternoon and was told it would be ready Friday at the earliest. I was shocked to receive a text the next morning saying it was ready and the cost was even less than what I w... read more
Business response:
Thank you for taking the time to write us such an awesome review! We are happy to have been able to help you out and earn your future business. We truly appreciate you spreading the word.
I showed up on Monday afternoon, December 7, just like my receipt instructed me to, only to be informed that my dry cleaning was not ready. I was told at drop off that if more time was needed for my dry cleaning, that someone would call me, But no one called to inform me more time was needed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jacqueline. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. A manager will be giving you a call this week. Once again, we are very sorry for this inconvenience. Cheers, City Cleaners
I was very dissatisfied with the service I received at my last visit with your company and this has not been the first time therefore I will no longer be taking my laundry to y’all also the person that was helping me did not seem to be very concerned about my problems and I will not recommend y’all to any of my friends or favorite I was very dissatisfied with the service I received at my last visit with your company and this has not been the first time therefore I will no longer be taking my laundry to y’all also the person ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Oscar. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. One of our managers will be reaching out to you soon! Cheers, City Cleaners
Frequently asked questions about City Cleaners
How is City Cleaners rated?
City Cleaners has a 4.8 star rating with 678 reviews.
When is City Cleaners open?
City Cleaners is closed now. It will open on Monday at 8:00 a.m.