City Cleaners's cover image
Claimed

This profile has been claimed by the business owner or representative.

City Cleaners

4.8
  • Dry Cleaning
  • Akron, OH

About this business

Consumer ServicesDry Cleaning

Location details

3515 S Arlington Rd, Akron, OH, 44312, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.8677 reviews
William L.'s profile image
William L. 
6 years ago

Excellent customer service! 

Jack L.'s profile image
Jack L. 
6 years ago

I use your facility here in Green all the employees here are amazing it’s almost like family you offer home delivery but I always decline I wouldn’t miss seeing and talking with the folks that work there they are very Helpful, respectful, and professional I have never had a bad experience with your company. I use your cleaners Weekly with most of it for my wife’s nursing uniforms your coupons that you run in the local sales magazine I find are not helpful for laundry it would be nice if you would offer something In the ... read more

Annette M.'s profile image
Annette M. 
6 years ago

Always the best service. Very friendly staff. 

Scot B.'s profile image
Scot B. 
6 years ago

Always nicely cleaned and pressed. Great staff that very helpful. I use them almost weekly and I am very satisfied. Great place for clothes! 

Robert And Paula M.'s profile image
Robert And Paula M. 
a year ago

When I dropped off my shirts I asked the attendant to note that one of my shirts ends up being dry cleaned rather than laundered -at double the laundry cost. She, the attendant agreed after after looking at the label that it could be laundered. I picked up my shirts last night to see that I was charged $7.98 for dry cleaning the shirt that we agreed would be laundered. This is the third time this has happened. I don’t trust your organization. 

Gail R.'s profile image
Gail R. 
2 years ago

will you please stop the emails How maney times do I have to unsubscribe 

Business response:

Greetings Gail, Thank you for bringing this issue to our attention. We sincerely apologize for any inconvenience caused by the emails you have been receiving. We understand your frustration with the situation and assure you that we are taking immediate action to rectify it. Once again, please accept our apologies for any inconvenience caused, and we appreciate your patience and understanding. Best regards, City Cleaners 

Connie L.'s profile image
Connie L. 
2 years ago

The email never opened entirely. The file seems to too large. All of the information you have is correct except for my birthday which is Feb. 27. I already told that to your employee when I picked up dry cleaning several weeks ago. 

Randy M.'s profile image
Randy M. 
3 years ago

You called me about a shirt that had been ruined. Asked the value $80...I came in with more cleaning to drop off and the associate knew nothing about it and there weren't any notes in her system. I left and didn't drop off clothes. Very disappointing. 

Business response:

Hi Mr. McQuaid, You have been a customer for a very long time and I'm very sorry for the confusion and your recent unsatisfactory experience. One of our managers will be in touch with you to handle this matter. Thank you for your patience as we rectify this issue!  

Mary O.'s profile image
Mary O. 
3 years ago

Brought in sweaters, don’t usually take sweaters to cleaners, but because of discount, I thought I would try you, picked up yesterday, you did a beautiful job!! I will be bringing back more , nice place, and the workers are very pleasant, which is important to me 

Business response:

Mary, Thank you for the glowing review! We look forward to seeing you again soon!  

Frequently asked questions about City Cleaners

How is City Cleaners rated?

City Cleaners has a 4.8 star rating with 677 reviews. 

When is City Cleaners open?

City Cleaners is open now. It will close at 2:00 p.m.