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Carousel Cleaners

4.9
  • Dry Cleaning
  • West Vancouver, BC

About this business

Consumer ServicesDry Cleaning

In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC.  Serving our clients and our community is a privilege Carousel has been pleased to pursue for over sixty years. 

Location details

891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,410 reviews
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Joan B.'s profile image
a year ago

I had a fine silk maxi dress shortened by Bahare. She did an excellent job, in very little time and was very pleasant. I’ll always think of her first when I require alterations. 

Business response:

Hi Joan. Thank you so much for taking the time to write such a kind review. We're thrilled to hear that Bahare provided you with excellent service and quickly altered your silk maxi dress to your satisfaction. We greatly appreciate your support and look forward to assisting you again. Thank you! 

Jane B.'s profile image
a year ago

No cleaning odor on clothes. Thank you. Great service. Very happy that you have a seamstress in the store. She is friendly and does great work. 

Business response:

Hi Jane. Thank you for your kind feedback regarding the quality of our work and skillset of our seamstress. We look forward to assisting you again soon! 

Strong Strong Mobile M.'s profile image
Strong Strong Mobile M. 
a year ago

Kind, courteous, extremely professional and delivering top notch results. Every time. I won't take my garments anywhere else! So much to Cam and the team for being so great at what they do! 

Business response:

Thank you so much for taking the time to leave us such a fantastic review! We appreciate your kind words. It's a pleasure to learn that our team consistently provides you with exceptional service and top-notch results. We look forward to assisting you again soon. Thank you! 

Maura W.'s profile image
a year ago

I came to Carousel with a special item: my mother's 40 year old wedding dress, to ear at my own wedding. It's Irish linen and it was personally treated by the main consultant, visiting from the States. I couldn't be happier with the service I received. They did a great job for an extremely reasonable price and I thank you all so much for helping to make my wedding day so special! 

Business response:

Hi Maura. Thank you so much for choosing Carousel Cleaners and for taking the time to leave such a wonderful review. We are thrilled to learn that we were able to help make your wedding day even more special with our services.Treating your mother's 40-year-old wedding dress was a true honor for us, and we are delighted to know that you were pleased with the outcome. We look forward to assisting you again soon. Thank you! 

RayandDarlene B.'s profile image
RayandDarlene B. 
a year ago

We were served well upon arrival, and at pickup. We have not opened up and used the garment yet. 

Business response:

Thank you for your kind feedback! We look forward to welcoming you in next and providing our assistance!  

Paul Z01 Z.'s profile image
a year ago

Excellent dry cleaning! Exceptional customer service and always on time! Highly recommend. 

Business response:

Hi Paul. Thank you so much for your kind review of our services at Carousel Cleaners! Providing exceptional customer service and cleaning services are our top priorities and your recommendation means a lot to us. Thank you!  

Judy D.'s profile image
a year ago

I am always pleased with your efficient and helpful service. The only point I would like to make is that drycleaning my king duvet cover cost me $96 which seemed very expensive as it didn’t have any spots or stains. Last time the same cover cost $60 which seemed high also. I have to do this because my washing machine is not big enough for the kingsized cover. 

Business response:

Hi Judy. Thank you for taking the time to share your feedback with us. We are glad to hear that you are pleased with our service. We are sorry to learn that you found the cost of dry cleaning your kingsized duvet cover to be expensive. Please know that our pricing is based on the materials, size, and work required. We appreciate your business and hope to continue providing high-quality cleaning services to you in the future. Thank you! 

Nicole D.'s profile image
a year ago

It was good- dropped off bedding and it was completed before the date said. Good customer service and reminders 

Business response:

Hi Nicole. Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us and look forward to assisting you again soon. Thank you! 

ANNE- MARIE G.'s profile image
ANNE- MARIE G. 
a year ago

All good thanks. Excellent work as expected because I’ve used this service before and it has always been the best. 

Business response:

Hi Anne-Marie! We are thrilled to hear that you had an excellent experience with our service. Thank you for taking the time to leave us a 5-star review and for being a loyal customer. We appreciate your business and look forward to serving you again in the future 

Frequently asked questions about Carousel Cleaners

How is Carousel Cleaners rated?

Carousel Cleaners has a 4.9 star rating with 1,410 reviews. 

When is Carousel Cleaners open?

Carousel Cleaners is closed now. It will open on Monday at 9:00 a.m.