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Carousel Cleaners

4.7
  • Dry Cleaning
  • West Vancouver, BC

About this business

Consumer ServicesDry Cleaning

Location details

891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,652 reviews
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Debbie R.'s profile image
Debbie R. 
3 weeks ago

Knowledgeable, friendly service. Will most certainly use again. 

Business response:

Hi Debbie. Thank you for your great feedback. We are so pleased to learn of your satisfaction. Thank you! 

Roxy C.'s profile image
Roxy C. 
3 weeks ago

Very prompt and friendly service and provided friendly reminders that my suits were ready for pickup. This will be my go to Drycleaners from now on. Thank you 

Business response:

Thank you for your review, Roxy! We appreciate your trust in making us your go-to dry cleaners. 

Anne T.'s profile image
Anne T. 
a month ago

Great job as always. Love this store 

Business response:

Hi Anne. Thank you for your kind feedback. We greatly appreciate it! 

John W.'s profile image
John W. 
a month ago

A rocky start getting a phone call to follow up on my on-line query about your available service Following the pickup of my subsequent order, for some reason it was assumed I’d pick up the completed order. I wasn’t and it was never part of the original discussions. Two phone calls later, my shirts were delivered to my home. Hopefully the misunderstanding will disappear in the future 

Business response:

Hi John. Thank you for sharing your feedback. We appreciate you bringing this to our attention. We’re pleased the matter was resolved and that your shirts were delivered to your home. Our team did follow up to clarify the service details and ensure the order was completed correctly. From time to time, delivery and pickup preferences can be misunderstood if they are not clearly confirmed at the outset, which is why our team makes a point of confirming details whenever there is any uncertainty. Thank you. 

Moya M.'s profile image
Moya M. 
2 months ago

Fantastic service, friendly staff and my duvet was sparkling, clean and fresh. I especially liked the carryout container. It was returned to me in and the tips from the lady about how to use those bags for storage. The pricing was great and I will continue to use them. 

Business response:

Thank you for the kind words about our service and staff! We are delighted your duvet came out sparkling clean and you found our storage tips helpful. We look forward to assisting you again soon! 

Sangeeta W.'s profile image
Sangeeta W. 
2 months ago

I have always took my clothes to west van location but when North Van opened up was really happy. Everyone is courteous. Since all my clothes are from India they always tell me the risk cleaning. Sarees. I appreciate that. 

Business response:

Hi Sangeeta. Thank you for trusting us with your beautiful indian clothes like your sarees! We are so pleased to learn of your satisfaction and look forward to assisting you again soon. 

Joanna L.'s profile image
Joanna L. 
4 months ago

The service was incredible. I brought a black dress in for a funeral. The owner asked me about it and we had an amazing conversation. I felt that he understood my story and that alone would have been a positve experience. But then when he said he would take care of it, I didn't fully understand the extent of his kindness . It was an unusual and heatfelt experience. I felt comforted and grateful. It will always stay with me.❤🙏 

Business response:

Thank you so much for your kind words and for taking the time to share this. Your message truly means a lot to us. We’re so glad that your experience brought you some comfort during a difficult time, as that’s exactly the kind of care and connection we hope to offer every client who walks through our doors. We’ll be sure to share your message with our owner and team. It will mean the world to them. With gratitude, The Carousel Cleaners Team 

Brenda B.'s profile image
Brenda B. 
4 months ago

Excellent work, pleasant staff 

Business response:

Hi Brenda. Thank you for sharing your experience with us and for choosing Carousel! We look forward to assisting you again soon. Thank you! 

Jane P.'s profile image
Jane P. 
4 months ago

I am very impressed. I plan to take all my dry cleaning to you from now on. Five stars from me. 

Business response:

Hi Jane. Thank you for giving us a try! We greatly appreciate your feedback and look forward to assisting you again soon. 

Frequently asked questions about Carousel Cleaners

How is Carousel Cleaners rated?

Carousel Cleaners has a 4.7 star rating with 1,652 reviews. 

When is Carousel Cleaners open?

Carousel Cleaners is open now. It will close at 6:00 p.m.