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Burke Cleaners
- Dry Cleaning
- Windsor, CO
About this business
Location details
1530 Main St Ste E, Windsor, CO, 80550, United States
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You charged us for a blazer cleaning rather than a shirt. It was a shirt, certainly not a blazer. Unfortunately when I called I was told we actually have to bring the shirt over for you to see, even though we have been long time customers. Very disappointing. I have no idea who waited on my husband.
Too expensive; never honored my agreement with Foothills Cleaners. Very disappointing. Will not be coming back-
Business response:
Bob I am so sorry that you were not happy with our service. I'm not sure what your agreement was with Foothills Cleaners but we do offer several different ways to get discounts via email and the web site. I would love to be able to preserve the relationship we have as your dry cleaners so if there is anything I can do for you please do not hesitate to call me. Area Manager - Dawn 970-412-1322
Good service, friendly employees, I asked for heavy starch, got light starch and paid around 40% more than I do from the competition, didn’t quite get what I was looking for... That being said I will try your cleaners again for shirts or dry cleaning, we’ll see how it works out.
Business response:
Bill thank you for taking the time to review us! I put a credit of $21.50 on your account for when you bring in your shirts or dry cleaning for us to clean. I apologize that your pant were not starched to your satisfaction, we would love to take care of your cleaning needs for you. Area Manager - Dawn
I asked for light starch and they dry cleaned my pants
Business response:
Jody I am so sorry that we did not take care of your pant per your request. I put a credit on your account for the amount of the cleaning cost and I will make sure to go over that with the staff at the Timberline locations so that in the future your request are being heard. Area Manager - Dawn
Took over a week to complete 4 jeans.
Business response:
Hello Bryce, thank you so much for your feedback. I apologize that you were not satisfied with the turn-around on your jeans. I agree that one week is far to long and considering you dropped them off on Wednesday morning before Thanksgiving that you were informed that your order would not be completed until Tuesday December 3rd due to our plant and stores being closed Thursday and Friday for Thanksgiving. It does appear they were actually ready early and back at the store ready on Monday December 2nd which is when you pic... read more
Hello Burke! I was a regular user of your 20% off dry cleaning coupons which were formerly available through ValPak. I have a pile of dry cleaning I would like to bring to you, however I have not b/c I am missing my coupon! The new coupon program targeted at specific items like only coats is frustrating to me. I would like to use Burke, but the current targeted program has caused me to consider calling other dry cleaners and price shopping. I would much prefer to receive a comprehensive coupon then targeted ones. Thank yo... read more
Business response:
Hello Ms. Meyer, thank you for your feedback and for your past business, we sincerely appreciate it. We are sorry if the new promotional features are not meeting with your satisfaction as they have been quite popular with many of our customers. The decision was made to eliminate continuous 20% Off offer through Valpak due to the considerable expense of advertising this way and the fact that we would have had to raise prices to offset those coupons. With the continued increases in labor, rent and other expenses we decided... read more
Timely. Stains gone
Business response:
Thank you Lenore for the review. Happy to hear we got the stains out of your tie. Thank you for your business.
Whoever took my order in did not spell my last name correct I told her it was Beaver just like the animal, spelled it to her and she still spelled it wrong. When I went in to pick up my order they kept telling me they did not have anything for me. It was finally found under a different spelling.
Business response:
Thank you for sharing your experience with us and letting us know about this issue, Patricia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate you choosing Burke Cleaners. Cheers, Burke Cleaners
Had a dress hemmed...a normal above the knee dress and wanted to get done early they told me it would be half the price of the hemming on top of it it ... A lot of trouble getting it done early had to tell them three different times they finally got it there and it .ended it costing me $45 which I thought was in sane....Will not take anything else there were alterations
Business response:
Debra I am so sorry for all the hassles you had with us. I apologize for any inconvenience this may have caused, we do partner with an alterations company that sets there own pricing. I appreciate your feedback and will be sure to speak with them. Kindly, Jacque Taylor
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 1,021 reviews.
When is Burke Cleaners open?
Burke Cleaners is open now. It is open 24/7.