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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
L. Torres - I go to the Latham location. The employees there are always courteous and professional. The turn around time is always short and I appreciate getting a text letting me know my clothes are ready. Best is simply the best.
Scheduled pick up for the same day (Friday) and had our garments returned on Monday. Christina who assisted me both times is wonderful!
Business response:
Thank you so much for your kind words, Erica. We really appreciate you taking the time out to share your experience with us. Cheers, Best Cleaners
Typically excellent but two things: The blue dry cleaning bag wasn't returned with my cleaned clothes; I'd like to send shirts to be cleaned but you still have my dry cleaning bag. Second: I've asked before that my dry cleaning not be hung from the front door knocker: it's going to destroy the door knocker, scratch the front door, and likely pull the door knocker off. It's fine the shirts are hung from the flag mount.
Great service. Apparently there was a problem with my credit card for a charge of .01. I have contacted the credit card company. All information on my account is correct and there's no reason for the charge to be declined. I also questionned the amount that was on my receipt since I had a credit on my account but I think that's resolved based on the .01 charge to my card.
we like the service BUT we gave you an area rug a few weeks ago and it seems to have disappeared. Please let us know when we get it back. Richard K. Howard, 37 Swift Road, Voorheesville, NY 12186 - phone 518-728-1058
Business response:
Thank you! We're overjoyed you were so pleased with our services. We hope you'll let us know if we can improve anything so we can do even better next time.
Just left Best Cleaners in Latham where Christina has again gone above and beyond to help me. I thought I had lost a favorite sweater and Christina took her time to look back on my other orders where she found the sweater had already been picked up. My carelessness was to blame but I have great appreciation for Best Cleaners and Christina for her patience and kindness. All is well, I have my beloved sweater and I am again very happy with Best Cleaners!
Business response:
Thanks Carole! We give YOU a 5 star rating as a customer! Hope to see you again soon at Best Cleaners.
Your cleaning bag is WAY too big! Was OK before I needed a cane, but now the walk from my bldg to the clubhouse is almost impossible. Have been doing a lot of handwashing & hating it!!!
Business response:
Im so sorry Betty, We can definitely supply you with a smaller bag with your next order!
This was my first time using Best Cleaners. Service was excellent. The store had great protection for employees and customers. Clothing was ready as promised.
The service was great from the customer service to my items being return back in better condition than when I brought them in.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.9 star rating with 3,495 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open at 8:00 a.m.