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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brianna is a wonderful employee to have. Service with a smile
Business response:
Thanks Josue! We give YOU a 5 star rating as a customer! Hope to see you again soon at Best Cleaners.
Hi, I am so glad I found Best Cleaners. Always satisfied with Jose, always prompt and represents your company very well, he is very neatly dressed and clean and professional and friendly. However, I am hoping yesterday's bill was an error. $207.75 for 2 bags of Laundry is too expensive. I am on a fixed income and there is no way I can continue that amount of money for the laundry. ticket # 09-040249 and 09-040250. By the way Hannah Brand is my cousin's step-daughter and I thought I was able to get a little discount (family... read more
Business response:
Wow, Carol! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Thanks Melissa for this courtesy and to Hannah for her exemplary way of treating this customer. Sure mistakes happen but the way they are corrected by your business is a way to secure the customer's return. (I don't know which Hannah is the one who worked with me. There are two on your scroll down choices)
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I took advantage of a coupon to have three small hand loomed wool rugs cleaned. I was a little nervous about one, a primitive that I had never had cleaned before. The results of all three are absolutely beautiful. Much better than I ever expected.
Business response:
Best Cleaners strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Karen!
I am very glad I found Best cleaners. Jose is always very friendly and prompt. However, the pricing begins to add up some weeks. I tend to send my linens as our building does not hold Queens size bedding. So that is a plus. I wonder if you could have a Senior discount for us repeat customers.
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I recently picked up a wedding dress (beautifully cleaned and preserved, btw!) at your Delmar, NY store. I want to specifically thank Iris for her courteous and friendly attention during that visit. She was clearly busy with many orders but retrieved mine and answered my questions with patience and a smile. Thank you, Iris; your kindness was so appreciated!
Business response:
It's our goal to receive a 5 star rating every time a customer reviews us, because we care deeply about the quality of our services. Thank you for reviewing Best Cleaners.
I have been a customer for a number of years utilizing your services a lot more when I was working. I am now retired and still utilize your services. The staff has always been courteous.
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I am a new customer of Best Cleaners. I have used them 2x for jackets that I thought were hopelessly ruined. They were able to clean the stains completely and the jackets honestly look brand new. I am extremely happy with their services which were also very quick. And they have awesome communications. 10 stars not 5.
Business response:
Thanks Betsy! We give YOU a 5 star rating as a customer! Hope to see you again soon at Best Cleaners.
I typically love you guys, but you left stains in my coat I sent for you to clean. Didnt point them out and charged me full price. I asked upon dropping would the stains be a problem and I was assured they wouldn't be. It was disappointing 😞
Business response:
Three out of five stars is an average rating, but Best Cleaners - NY is never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.9 star rating with 3,445 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.