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Baryames Cleaners
- Dry Cleaning
- Dewitt, MI
About this business
Location details
13070 Old U.S. 27, Dewitt, MI, 48820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Customer service at this location is alway exceptional.
Business response:
Thanks Mary! Have a great day. Heather H Customer Service Supervisor
I love that the staff knows me and always asks where I’ve been and how I’m doing if I miss my regular drop off pattern! Great customer service keeps me coming back. The new shirt cleaning equipment seems a little harder on the wear and tear on my shirts though. Is there any chance of a frequency or reward program to discount the cost? Don’t get me wrong - coupons and deals are great.
Business response:
Scott, Thanks for your 5 star review. Are you a member of our VIP program? Ask about it next time you drop off, you will automatically receive a coupon every time you drop off with this program. Another option is to sign up for our email list and we will let you know when the best deals will be. Let me know if I can be of assistance in getting this set up for you. Thank you for your business. Heather H Customer Service Supervisor
I go to Baryames regularly. My clothes are always cleaned perfectly and are on time if not early. Staff are knowledgeable and professional and work hard to make sure everything is correct. One of my favorite things about the Dewitt location is drive through service—-awesome when I’m on my way home from work!!!
Business response:
Jodi, Thank you for your 5 star rating and review. We appreciate your business and look forward to seeing you soon. Heather H Customer Service Supervisor
I came in through the drive-through today and did have a short wait but the person explained to me when she came to the window that she was in the middle of doing a wedding dress cleaning and tree and that it takes a bit longer Knowing why there was a delay made me feel like she cared about my time
Business response:
Dorothy, These are the kind of stories I look forward to hearing about our staff. Thank you for your business and understanding that sometimes you may have a few minutes wait time. We look forward to seeing you soon. Heather H Customer Service Supervisor
Great price on suit cleaning, love email notifications
Business response:
Thank you Cody, We appreciate your business and look forward to seeing you soon. Heather H CSR Supervisor
I am a first time customer and sadly, likely a last time customer or Baryames Cleaners. A few days ago, I dropped off 10 pieces of clothing to be cleaned. Picked them up today. What absolutely blindsided me was your pricing. Over $88 for some men’s shirts and a pair of men’s pants. Apparently I was charged $12.50 EACH for six shirts that I was anticipating only costing around $4.00. Then another $12.75 for pants is extremely pricey on its own. The problem is that when I dropped off everything I didn’t get a quote or any... read more
Business response:
We can’t stand the fact that we let you down, Michael. We’ll be reaching out to you in the hopes we can make it up to you.
I had my sweater cleaned by baryames. I have had it cleaned by other cleaners with no problem.. I can't wear it anymore because they shrunk it. Don't go to this cleaner. You are taking a big chance. My sweater was a good quality. It used to cover my but now it comes to my waist. I informed them that they shrunk my favorite sweater and they said they can't do anything about it. I feel a law suit coming from myself coming.
Business response:
Linda, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. However our Concierge worked with you on this issue in December and explained our findings in detail. Baryames Cleaners
The ONLY reason I gave such a low score is because you now make it mandatory to present a cupon in order to get the special of the week. My husband is the one who brings in the cleaning and I am the one who gets the Cupon. I would have to forward it to his email, which he doesn't use and even if he did he wouldn't want to use the Cupon. He comes after working a 8 to 10 hour day as a Firetruck/ Emergency equipment Mechanic and he just want's to drop and run. I know the reason you started making it mandatory to use Cupons is ... read more
Business response:
Christine, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. We take great pride in our quality and service and our Concierge will be reaching out to you. Art Baryames
No problems.Clerk was courteous and quickly took care of the cyatomers.
Business response:
Laura: Thank you for your 5 star review as well as your business. Art Baryames
Frequently asked questions about Baryames Cleaners
How is Baryames Cleaners rated?
Baryames Cleaners has a 4.6 star rating with 340 reviews.
When is Baryames Cleaners open?
Baryames Cleaners is open now. It will close at 6:00 p.m.