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West Boulevard Cleaners
- Dry Cleaning
- Vancouver, BC
About this business
Location details
5575 West Blvd, Vancouver, BC, V6M 3W6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got a tough stain out. Super pleasant people.
3 pieces with food stains. All 3 returned with "spots." Charged full price of 50 plus dollars. Very disappointing.
Business response:
Two out of five is well below the standard of quality West Boulevard Cleaners demands from its team. We'd like to hear from you what went wrong and what we can do to improve. We'll reach out soon. Please bring the items back and we will be happy to reclean them for you
I’ve been bringing my dry cleaning here for more than 10 years. To get charged for a Lycra long sleeve T-Shirt the same amount as a “Fancy Trim Men’s Sweater” when it was literally t-shirt material ($22) is ridiculous. I remember bringing dress shirts here, & at a point they would cost $6-$8 for cleaning & to be charged nearly 4x that for a long-sleeve t-shirt is ridiculous. You should be ashamed.
Business response:
That's four stars less than we strive for at West Boulevard Cleaners, and that's unacceptable. We're sorry you had a bad experience and we'll be reaching out soon to see how we can improve!
I had not mentioned that my husband’s pants needed a crease & when I picked them up, I was told wait 5 min & we will do that for you!
I was charged $19 for an attempt to remove a stain. That seems outrageous. Very unfair
Business response:
We won’t lie, Jessica, we here are embarrassed to hear you had such a bad experience with our dry cleaning services. But rather than tuck our tail between our legs and hide, we want to fix it, if possible. We’ll be reaching out to you!
Outstanding quality of cleaning and pressing. Will be back on a regular basis. Thank you.
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, J.r Peter! Thanks for using West Boulevard Cleaners and we hope to see you again soon!
Did very good
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Kevin. We're pleased you had such a good experience with West Boulevard Cleaners and we promise you'll get similar treatment next time.
Just an excellent business, professional service, timely, super friendly staff and dry cleaning is top notch! Thanks!
Business response:
Anyone who says they don't enjoy compliments has never gotten a 5-star review! You've made everyone at West Boulevard Cleaners smile, Barb. Thank you!
Fabulous fixed all my moth holes in my cashmere sweaters. Also did a wonderful job of my old linen tablecloths.
Business response:
What could be better than a 5-star review? West Boulevard Cleaners would like to thank you! See you next time.
Frequently asked questions about West Boulevard Cleaners
How is West Boulevard Cleaners rated?
West Boulevard Cleaners has a 4.9 star rating with 938 reviews.
When is West Boulevard Cleaners open?
West Boulevard Cleaners is closed now. It will open tomorrow at 8:00 a.m.