Regency Dry Cleaners's cover image
Claimed

This profile has been claimed by the business owner or representative.

Regency Dry Cleaners

4.9
  • Dry Cleaning
  • Durham, NC

About this business

Consumer ServicesDry Cleaning

Location details

4900 North Carolina 55 Parkwest Crossing Shopping Center, Ste 100, Durham, NC, 27713, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9458 reviews
STEVE M.'s profile image
STEVE M. 
4 years ago

Great customer service! My clothes are always clean and always on time! 

Business response:

Hey, Steve ! We really appreciate the 5 star rating! Thank you from Regency Dry Cleaners-55 Parkwest 

JOSIE A.'s profile image
JOSIE A. 
4 years ago

Wonderful service, timely and very attentive to detail. Great customer service ! 

Business response:

Regency Dry Cleaners strives to provide the best experience we can every time you use our drycleaning services. Reviews like this make it all worth it! Thanks, Josie ! 

DON M.'s profile image
DON M. 
4 years ago

my dad has been with y’all for long time is very pleased with what you do with his laundry. 

Business response:

It's our goal to receive a 5 star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you, Don , for reviewing Regency Dry Cleaners  

ANDY M.'s profile image
ANDY M. 
4 years ago

Marcia goes above and beyond her duties to make me valued as a customer 

Business response:

Thanks Andy ! We give YOU a 5 star rating as a customer! Hope to see you again soon at Regency Dry Cleaners-55 Parkwest . 

KELLY B.'s profile image
KELLY B. 
4 years ago

Outstanding service 

Business response:

A 5 star rating is one of the highest honors a dry cleaner like Regency Cleaners can receive. You make it all worth it. Thanks Kelly for your review! 

Sarah J.'s profile image
Sarah J. 
4 years ago

Convenient service. 

Business response:

Hey, Sarah ! We really appreciate the 5 star rating! Thank you from Regency Dry Cleaners-55 Parkwest 

Chance B.'s profile image
Chance B. 
4 years ago

Awesome service and great cleaning! Clothing feels brand new 

Business response:

Regency Dry Cleaners strives to provide the best experience we can every time you use our drycleaning services. Reviews like this make it all worth it! Thanks, Chance ! 

Anthony F.'s profile image
Anthony F. 
4 years ago

I was a new customer, but I won't be returning. One shirt was ripped up with multiple holes. Staff and management won't take responsibility for the mistake. They will just slap a "defective before cleaning tag" to cover themselves. Thanks now I know to take photos of my shirts with timestamps next time it happens. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Anthony . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 544-5629 if you need do not feel this issue has been resolved.  

Sophia K.'s profile image
Sophia K. 
4 years ago

Pick up was good but the driver was not wearing a mask when she approached me. At delivery, they dropped it off at the wrong house. They also did not apply my $10 coupon. I called and they said they would credit that but I haven’t received it yet. 

Business response:

Wow, Sophia ! A 4 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Frequently asked questions about Regency Dry Cleaners

How is Regency Dry Cleaners rated?

Regency Dry Cleaners has a 4.9 star rating with 458 reviews. 

When is Regency Dry Cleaners open?

Regency Dry Cleaners is open now. It will close at 5:00 p.m.