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Puritan Cleaners - Master Roll-up
- Other
- Richmond, VA
About this business
Location details
Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
My first visit to Puritan Cleaners. Two separate orders- some old upholstery panels (for back and arms of antique chair), and a very large hand-crocheted afghan, passed on to me, with some suspicious brown stuff (no idea what that was!) on one part of the afghan. Everything was ready for pick-up within the estimated time, and both the upholstery panels and afghan look great! (And yes, the mysterious brown gunk is gone!) Only one issue- the afghan was mistakenly delivered to a different location, but the team at my locati... read more
Business response:
Linda, we’re so happy you had a great experience with us! We strive to provide you the best service in town! Thank you for trusting us with your beloved items. We try our absolute best to fix any issue that arises. We are so sorry there was a mix up but we’re so glad to have gotten it back to you in a timely manner. We appreciate your business and hope to see you again soon!
Just always professional
Business response:
Susan, we're so happy you're pleased with us! We strive to bring you the best customer service in town! We appreciate your business and we hope to see you again soon!
Had a king size comforter cleaned. Was ready 2 days earlier and stain removed! Very happy. First time ever having a cleaner do what you asked!
Business response:
Linda, thank you so much for your review! We’re so glad we exceeded your expectations! We strive to provide the best service in town! We hope to see you in the future and wow you even more!
Recognized and greeted by employee. Order handled immediately and correctly when I picked everything up which was effortless!
Business response:
Thank you so much for your review Randy! We strive to bring you the best customer service and we're so happy you're pleased with us! We hope to see you soon!
You gave outstanding service as usual Thank you
Business response:
THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Just another great experience. Clothes cleaned alterations were great. Great job.
Business response:
Tommy, thanks so much for your review! We're so glad you're pleased with our services and that we continue to wow you! See you soon!
I had never used Puritan before this visit. I experienced the best customer service I can remember in years! I had two dresses altered and they fit perfectly! Each employee I worked with was professional, courteous, attentive and acted like they were glad I was there. Puritan is now my permanent cleaners!
Business response:
Thanks, Jennifer! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Teresa Saferight is an incredible person. I truly consider her a friend and so much enjoy seeing her each time I go to the Fan location. She is one of the more thoughtful people I know both professionally and personally
Business response:
We’re blushing! Thank you so much for the thoughtful review Chris! You made our day and Teresa’s day! She is truly a gem and we’re so lucky to have her be apart of our team! We appreciate your trust and support. We hope to see you soon!
Always great service and my clothes cleaned and pressed perfectly
Business response:
THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Frequently asked questions about Puritan Cleaners - Master Roll-up
How is Puritan Cleaners - Master Roll-up rated?
Puritan Cleaners - Master Roll-up has a 4.9 star rating with 7,471 reviews.
When is Puritan Cleaners - Master Roll-up open?
Puritan Cleaners - Master Roll-up is open now. It will close at 7:00 p.m.