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Puritan Cleaners - Master Roll-up
- Other
- Richmond, VA
About this business
Location details
Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
My clothes are waiting for me when I walk in the door! What fantastic service. And I’m always greeted by name. Anytime there’s the tinniest wait- one of the employees always says they will be with me shortly.
Business response:
Wow!! Thank you for the 5 star review Juanita! Our team will be so excited to see this! We hope to serve you again very soon.
Great service. Great communication!
Business response:
Thank you Paul! We appreciate the feedback and the opportunity to serve you!
Great and friendly service.
Business response:
Thank you Camila! These 5 star reviews mean so much to us! Thank you for your trust and patronage. We hope to see you again very soon!
Excellent customer service, friendly staff
Business response:
Thank you Darlene! We appreciate your business!
Puritan Cleaners employees are very professional and will answer any questions you may have along with going out of there way to make sure you are satisfied with the service they provided from dropping off your items to picking them up.
Business response:
We’re blushing! Thank you so much for such a kind review. Customers like you are why we’re dedicated to growing and raising the standard on quality every day - YOU deserve it! We hope to see you soon!!
My favorite Puritan Location - the folks are friendly, polite and professional, the cleaning is always done well, and it’s very pleasant to go into the updated facility - thank you - keep up the good work! 👍😊
Business response:
Thank you Sarah! These 5 star reviews mean so much to us! Thank you for your trust and patronage. So glad you are enjoying the fresh modern look and air conditioning! ;) We are too! We hope to see you again very soon!
Puritan communicates very well and they are fast, one day usually! They stand by there work. Also, recently, they misplaced one item and when it was ready, no charge. That was excellent.
Business response:
Thank you for your business and feedback Peter! We'll always stand behind our work and take notes to avoid issues in future. Accidents happen, but ownership is a decision and it's one we make consciously! It's a privilege to be your cleaner of choice. Thank you for choosing Puritan Cleaners!
Your work is lovely, and you are very customer oriented. I’d just like to make a suggestion for your consideration. When I brought in a felt tablecloth with older stains, we both expressed reservations about them being removed. In that case a test on a small area would have determined the success of the stain removal. Since it would have been obvious that the stains were not going to come out, I would have picked up the item and disposed of it, rather than paying for an unsuccessful cleaning. You kindly reduced the charge, ... read more
Business response:
Thank you for the 4 star review Carloyn ! We appreciate your feedback and look forward to serving you again!
Customer friendly; fast service and turn around time.
Business response:
Thank you for the 4 star review Janet ! We appreciate your feedback and look forward to serving you again!
Frequently asked questions about Puritan Cleaners - Master Roll-up
How is Puritan Cleaners - Master Roll-up rated?
Puritan Cleaners - Master Roll-up has a 4.9 star rating with 7,494 reviews.
When is Puritan Cleaners - Master Roll-up open?
Puritan Cleaners - Master Roll-up is open now. It will close at 4:00 p.m.