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Puritan Cleaners - Master Roll-up
- Other
- Richmond, VA
About this business
Location details
Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I highly recommend Puritan Cleaners, specifically the Bon Air location, where I have consistently received exceptional service. The staff is courteous, and the customer service is outstanding, creating a welcoming atmosphere. Ben, in particular, provided exemplary service during my recent visit, greeting me with a smile and treating me like a valued customer despite his busy schedule. Thank you, Ben, for your outstanding customer care!
Business response:
Our team strives to provide the best experience we can every time you use our garment care services. Reviews like this make it all worth it. We look forward to serving you again soon Ms.!
Due to mold & asbestos issues in the home I am living in, I’ve had no access to my laundry (machines are on the deck since September!) due to home being deconstructed. 3 months of my laundry was picked up Wednesday and returned today (2 days later). All items came back in the condition they were dropped off (several were expensive Barefoot Dreams sweaters and blankets, as well as all my high-end athleisure wear who I never let anyone touch, but I was desperate to get 3 months laundry cleaned and put away). The level of servi... read more
Business response:
Our team strives to provide the best experience we can every time you use our garment care services. Reviews like this make it all worth it. We look forward to serving you again soon Angela!
I am new to the area and the first thing I did was find a place for my clothes that had been in storage for a month. 5/5. Above and beyond! Montell and his delivery staff are great and made sure my account was active to get my delivery delivered!
Business response:
You made our day Amber! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.
This is a review that I am posting to let the world know how this business practices ethics and integrity. Yesterday I stopped in to pick up dry cleaning for my Dad who is 90. While paying for the cleaning the cashier hands me a white bag of small items that must have been in one of the pockets. When I got home I gave the bag to my dad. When he opened it there were a couple of cards and cash that was returned to him. That says a lot about the team and the company’s commitment to customer service. Clearly you pay for what... read more
Business response:
Thank you so much for such a kind message Shalimar! We are honored to have some of the best people in town working for us. Your note absolutely made our day! I look forward to sharing it with our entire team as well as the team members whose integrity, had the chance to shine. Thank you so much for your trust and business. We hope to continue serving you for years to come!
Puritan Cleaners at Winterpock in Midlothian, Virginia is a five star establishment in every way. My family and I have never found more courteous and professional employees. It is a pleasure to deal with them. Vickoria, Jenny, Yanna, and the entire staff should be recognized and rewarded. Thanks You!
Business response:
You made our day Chris! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.
I typically don’t leave with you. However, I decided to see one today for the Puritan cleaners located on S. Laburnum Ave. Latisha and Nadia always treat me like “family.” I’ve visited this location at least 4 times and each time, these two are consistent with smiling and laughter. Their professional demeanor and authentic personalities is really a nice touch to the day. They represent your culture well! Regina H.
Business response:
We're blushing! Thank you so much for the thoughtful review Regina. We truly appreciate your trust and support. If there is ever anything we can ever do to serve you better, please let us know!
Conner is a good listener, offered great service when I picked up items. Thank you, Conner.Had 2 blankets as well, cleaned for winter use- they looked beautiful!
Business response:
Courtney, thank you so much for the kind review! We're honored you chose Puritan Cleaners and appreciate your support. See you soon!
They have the best business model going: great cleaning, responds to you, and the outreach and marketing with deals is unrivaled!!
Business response:
You made our day Steve! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.
An awesome company that goes above and beyond consistently. Rashidah is awesome and so kind. Even went out of her way to get us a care package when we had a kid! Absolutely blows us away that a dry cleaner cares that much about their customers.
Business response:
Josiah, thank you so much for the kind review! We're honored you chose Puritan Cleaners and appreciate your support. See you soon!
Frequently asked questions about Puritan Cleaners - Master Roll-up
How is Puritan Cleaners - Master Roll-up rated?
Puritan Cleaners - Master Roll-up has a 4.9 star rating with 7,783 reviews.
When is Puritan Cleaners - Master Roll-up open?
Puritan Cleaners - Master Roll-up is closed now. It will open tomorrow at 10:00 a.m.