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Puritan Cleaners - Master Roll-up

4.9
  • Other
  • Richmond, VA

About this business

Other

Location details

Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.97,251 reviews
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Shalimar Hickman F.'s profile image
a month ago

This is a review that I am posting to let the world know how this business practices ethics and integrity.  Yesterday I stopped in to pick up dry cleaning for my Dad who is 90.  While paying for the cleaning the cashier hands me a white bag of small items that must have been in one of the pockets. When I got home I gave the bag to my dad.  When he opened it there were a couple of cards and cash that was returned to him.  That says a lot about the team and the company’s commitment to customer service. Clearly you pay for what... read more

Business response:

Thank you so much for such a kind message Shalimar! We are honored to have some of the best people in town working for us. Your note absolutely made our day! I look forward to sharing it with our entire team as well as the team members whose integrity, had the chance to shine. Thank you so much for your trust and business. We hope to continue serving you for years to come! 

Puritan Cleaners at Winterpock in Midlothian, Virginia is a five star establishment in every way. My family and I have never found more courteous and professional employees. It is a pleasure to deal with them. Vickoria, Jenny, Yanna, and the entire staff should be recognized and rewarded. Thanks You! 

Business response:

You made our day Chris! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.  

I typically don’t leave with you. However, I decided to see one today for the Puritan cleaners located on S. Laburnum Ave. Latisha and Nadia always treat me like “family.” I’ve visited this location at least 4 times and each time, these two are consistent with smiling and laughter. Their professional demeanor and authentic personalities is really a nice touch to the day. They represent your culture well! Regina H.  

Business response:

We're blushing! Thank you so much for the thoughtful review Regina. We truly appreciate your trust and support. If there is ever anything we can ever do to serve you better, please let us know!  

Courtney W C.'s profile image
8 months ago

Conner is a good listener, offered great service when I picked up items. Thank you, Conner.Had 2 blankets as well, cleaned for winter use- they looked beautiful!  

Business response:

Courtney, thank you so much for the kind review! We're honored you chose Puritan Cleaners and appreciate your support. See you soon!  

They have the best business model going: great cleaning, responds to you, and the outreach and marketing with deals is unrivaled!! 

Business response:

You made our day Steve! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.  

Josiah Robertson (J. R.'s profile image
Josiah Robertson (J. R. 
a year ago

An awesome company that goes above and beyond consistently. Rashidah is awesome and so kind. Even went out of her way to get us a care package when we had a kid! Absolutely blows us away that a dry cleaner cares that much about their customers.  

Business response:

Josiah, thank you so much for the kind review! We're honored you chose Puritan Cleaners and appreciate your support. See you soon!  

MA. and E O.'s profile image
a year ago

I had another GREAT customer service experience with Lori Henderson, Manager , this week. Thank you for being delightful and thorough. 

Business response:

We're blushing! Thank you so much for the thoughtful review Ma.. We truly appreciate your trust and support. If there is ever anything we can ever do to serve you better, please let us know!  

Super polite, patient, helpful staff. Answered questions, offered thoughtful suggestions, went the extra mile to earn my patronage and loyalty. I love that Puritan Cleaners lives their.values and puts the service first. 

Business response:

You made our day Chris! Thank you so much for taking the time to share about your experience with us. We appreciate your business and look forward to serving again you soon.  

Some of the warmest and welcoming staff I've ever encountered. I got a handwritten thank you note after my first visit. Excellent cleaning too--they managed to remove stains that I thought for sure were permanent. Absolutely A+ experience all around.  

Business response:

It's a pleasure to serve you Daniel! Thank you so much for business and for taking the time to share such a wonderful review. You feedback means the world to us. We look forward to serving you again soon! 

Frequently asked questions about Puritan Cleaners - Master Roll-up

How is Puritan Cleaners - Master Roll-up rated?

Puritan Cleaners - Master Roll-up has a 4.9 star rating with 7,251 reviews. 

When is Puritan Cleaners - Master Roll-up open?

Puritan Cleaners - Master Roll-up is open now. It will close at 7:00 p.m.