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Puritan Cleaners
- Dry Cleaning
- Glen Allen, VA
About this business
Location details
11341 Nuckols Rd, Glen Allen, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Too expensive.
Business response:
Thank you for your feedback Gloria! We had to make a decision a long time ago between low prices and the quality we feel you deserve. We’d love to take you for a tour sometime! Thank you for your business. We’ll always be here for you!
Been a Puritan Cleaners customer for 30 years. I have been satisfied al these years except my shirts always have trouble with the collars not laying flat. When I complained 20 years I was told my 19 neck will not lay flat on hanger and carrying them in car exaggerates them. All other cleaning is 5 star.
Business response:
Thank you for the 4 star review John ! We appreciate your feedback and look forward to serving you again!
I had a small blanket and twin comforter cleaned and it was $62.00! That was more than I paid for both? Before I brought my items in I asked the associate all the correct questions and never at any time did she quote me a price? I did speak to the manager Carmen and although she was very nice , Were still out $63.00. Will not be returning, unfortunately!
Business response:
Hi William , thank you for reaching out! Our goal is to deliver fabulous service AND fabulous care. I'm so sorry we let you down in such a way. We’d love to hear more of what happened and see how we can help. Your experience is very important to us because YOU are important to us! Can you send your best contact information to customercare@puritancleaners.com? Thank you again for letting us know. We look forward to talking with you William !
I left a jersey to be dry cleaned and it was “melted”. I was reimbursed; however, still a pain to deal with. It could have been avoided.
Business response:
Hi Paul, thank you for letting us know about your experience! We’d love to find out more and make sure the right thing is done. If we make a mistake, we take responsibility for it, do what we can learn from it, and make things right. Can you send us your best contact info to customercare@puritancleaners.com? We look forward to connecting with you very soon!
Actually picked up my garments at my home. That didn't happen on the first scheduled pickup of the same week. I didn't have my clothes back the same week as planned but I did get it back the next week.
Business response:
Thank you for the feedback Joseph. We'd love to learn more about your interaction with us and see what we can do to make it a 5 star experience! We stand behind our work 100% and are always looking to grow. Our team is dedicated to raising the bar on quality and service! Can you send us your best contact information to customercare@puritancleaners.com? We look forward to hearing from you!
Frequently asked questions about Puritan Cleaners
How is Puritan Cleaners rated?
Puritan Cleaners has a 4.8 star rating with 662 reviews.
When is Puritan Cleaners open?
Puritan Cleaners is closed now. It will open tomorrow at 7:00 a.m.