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Polo Cleaners
- Dry Cleaning
- San Juan Capistrano, CA
About this business
Over the past 40 years we have learned to provide the best customer service, team training and quality in the industry. We share ideas and new concepts with many of the biggest and best cleaners in the United States, as well as consultants, to ensure we provide our customers the best service and product possible. Our hands on approach allows our customers to know that their garments will be cleaned using the best care and techniques possible.
Location details
31105 Rancho Viejo Rd, Ste C11, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I dropped off my clothes and asked that a $5 coupon be added. Cashier said she would add to order. When I got my order back, no $5 off and one of my laundered shirts was dry cleaned instead and charged slimiest double for it. The good thing is that I got credit for next time, but not sure why my my discount card was not touched when I asked. Thanks.
Business response:
Lynda, Sorry for oversight by the counterperson on the vip card discount. That has to be punched and then inputted in the system every time and obviously she forgot. I assure you not on purpose. As for the shirt dry cleaned, some shirts cannot be laundered and put on the hot press as it will ruin them. I am not sure about the shirt in question but if you like let the staff know to launder your shirts no matter what. We can't be held responsible for shirts that get ruined by the hot press if laundered, but my team can d... read more
Great! Friendly, clean, efficient
Everyone but I dealt with at Polo cleaners has been exceptionally friendly and professional! My items that were dry cleaned came out beautifully. I love the fact that you gave me one of your "bags" (without me even asking) in case I would like home pick up for my dry cleaning. Awesome crew and operation! I'm so happy to be a new customer...I'll keep coming back. PS also like the reminder, through a text, that my dry cleaning order is ready for pickup! Thanks, Linda Vangsness
The staff is very professional, friendly and accomodating. This is not our visit to Polo Cleaners. We have always had nice greetings by staff and the work GREAT!
The staff is so friendly and super competent! I was very happy with my cleaning and plan to set up a weekly pick up.
it was fast and both dry leaning and repair 😍
Fast and friendly ! EZ parking right outside too :)
As always amazing service and make things look like new again!
First time I’ve visited in a long time! Fast service! All with smiles! Even got my shirts back the NEXT day! Great pricing! Will continue to go!
Frequently asked questions about Polo Cleaners
How is Polo Cleaners rated?
Polo Cleaners has a 5 star rating with 1,894 reviews.
When is Polo Cleaners open?
Polo Cleaners is closed now. It will open tomorrow at 7:00 a.m.