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Perfect Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
between Patricia and Prosser, 10531 W Pico Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Went in to Perfect Cleaners on Pico Blvd. to have a suit altered. The tailor was late in finishing the work. A week later he still hadn't started on it. Finally when I got it the quality was horrible. The lining inside the sleeves had huge gaps and was hanging loose. I spoke with the tailor and he said. "It was fine". The clerk said I had to pay full price for it and was rude. I asked to speak to the owner and she said he was not available. I asked her to call the owner and she said he wouldn't pick up the phone...... read more
Pillow was to be repaired and delivered. I waited almost two weeks after being told that on a Friday two weeks earlier it would be delivered to Le Parc. I went to cleaners and computer was down. After waiting g 30 min they found the pillow and retrieved it.
Brought in toddler’s outfit with Easter egg dye down the front, only wanted them to wash it, as I had no illusions of getting said dye out but didn’t want to chance ruining our washer and dryer! When I picked it up and took a look the dye was completely removed from all outfit items and when I stated my surprise the desk worker stated they worked in it a bit and were able to get it all out!
After we found out why it took so long I think we solved the problem. If I’m correct I leave my bag on tuesdays and you return clothes on Friday. Is that correct.
rude unhelpful service person no sense of customer service kept on repeating increased pricing policies in a hostile manner will never go back -- offered no discounts and understandable reasons for differing price structure(customer over 15 yrs)
They attempted to fix a small moth hole and ruined my Prada shirt. They should have sent to a specialist or told me that this isn’t their specialty. They never took responsibility
P S. We have been customers for 20 years and this is the first lost item we experienced. Robert Klein
Last Wednesday I supposedly picked up 7 items and when I separated them at home only 6 were there. I called the store immediately, talked to the lady who waited on me, and reported the loss of a pair of Lands End beige pants. I have yet to receive a response. RobertKlein
The customer service is excellent and my clothes are cleaned in a timely fashion. The reason I scored this lower is that I have to get my new shirts altered after they are cleaned 1-2 times They get stretched out to a point that they no longer fit appropriately. I'm on my 11th shirt for this process and its expensive to have the sleeve length and body of the shirt altered especially when they are new shirts.
Frequently asked questions about Perfect Cleaners
How is Perfect Cleaners rated?
Perfect Cleaners has a 4.8 star rating with 851 reviews.
When is Perfect Cleaners open?
Perfect Cleaners is closed now. It will open at 7:30 a.m.