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Perfect Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
8550 West 3rd St., Los Angeles, CA, 90048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
It’s disappointing when explicit dry cleaning instructions and best methods are not followed. On my last visit I left clothing for dry cleaning — specifically requesting that all clothing, including 5 dress shirts, were to be dry cleaned to care for small soiled spots. On inspection by your staff, it was agreed the dry cleaning was the best option. When I returned, I learned that for some reason for which your staff was unable to explain, the shirts were laundered. Of course, after arriving home and inspection of the shirts,... read more
Business response:
Hi Jonathan, Thank you for the feedback. I did speak with Reyna the woman that helped you,the reason for the confusion was that your shirts were folded which usually is for a laundered shirt. But she did confirm that in fact your shirts were dry cleaned. In the dry cleaning process most water soluble stains will not come out. Dry cleaning is excellent in removing oil based stains. I would be more than happy to reclean any of your shirts to try and remove any stains for free of charge. Again thank-you the very valuable fee... read more
Didn’t follow directions . Shirts came back wrong
I asked for dry clean and they did regular machine wash and ruined my clothes.
read other review . Terrible service with bad attitude
Was baited in with a please come do business here with a 20% discount. Brought 10 of my favorite pieces. Was denied discount upon pickup and nasty girl at counter refused to honor even when showed the email and explained I’m a loyal customer for 5 years. Left angry and won’t be back.
My experience is always terrible when a certain employee is working. She is younger with long hair and glasses. Her attitude is unfriendly. I spoke with another employer about an item that needed to be redone and when I went to pick it up she tried to charge me for it although I had already spoken with a manager about it. She is the reason I will NEVER go back. My building does business with them and from my repeated terrible experiences with this one employee I am having them switch cleaners.
Pick up my clothing that was visibly dirty and I was told it’s because I waited three weeks to pick it up and that it’s dusty in the cleaners. When I pointed out the it’s covered the person just smiled.
I’ve only been a customer at Perfect Cleaners for about a year because my favorite dry cleaner closed. The team who work there are really friendly and try to be helpful, and It is in a convenient location which is a plus. However, the prices were high compared to other cleaners when I first starting bringing in my cleaning and last month the prices were raised. Worst of all, too often my cleaning is returned and they were unable to remove the stains. Yet I still pay full price?!? Time to find another dry cleaner.
I mean 5 stars
Frequently asked questions about Perfect Cleaners
How is Perfect Cleaners rated?
Perfect Cleaners has a 4.6 star rating with 789 reviews.
When is Perfect Cleaners open?
Perfect Cleaners is open now. It will close at 4:00 p.m.