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Peerless Cleaners
- Dry Cleaning
- Fort Wayne, IN
About this business
Location details
628 E Dupont Road, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Attn: Beth or Mgr. of DuPont Peerless Cleaners; First and Foremost, this has been a very frustrating 6-7 weeks. I have had to bring my suite jackets and my Coat there going on three times because there is been a communication or lack of follow up with the alteration company that Peerless does business with. I have paid money on both previous account to get the correct alteration for my items. After speaking with the owners (keith/Dave), I thought that the situation would have been handled. Unfortunately the items were... read more
Brought in two shirts, one of the shirts had a spot on the front, she acknowledged it and said we would take care of it. I picked up the shirts and when I got him I put them away only to find the spot still there. Normally I receive a notice saying you could not get the spot out. No such note. So now I wonder if it was looked at , at all. I live an hour away so running Down to have it taken car of is a waste of my time and gas.
Business response:
Mike, someone from our office will be getting a hold of you concerning your shirts. Next time you are in town, please drop them off at any of our Peerless locations and we will reclean those two shirts at NO CHARGE.
Way to expensive
When I attempted to pick up my dry cleaning, the clerk said that the computer was frozen and that I would have to come back later. The total is on the ticket and I offered to pay cash for over the amount so that I would not have to make a second trip. I had to make a second trip. The irony of the situation was that even though the computer was frozen, I was able to just leave my new order to be cleaned.
Business response:
John and Debra, this is an unfortunate situation on how it was handled. Someone from our office will be contacting you if they haven't already.
I dropped off a suit on Friday morning to have it cleaned and ready for Sunday performance. I received a notification that it was ready for pick up Friday afternoon, so I went and got it. This evening, when I got it out of the bag to get it ready, I noticed that the pocket handkerchief that originally came with the suit was missing. I checked the bag and each hanger over and over again and all the pockets to make sure that someone didn’t maybe stick it somewhere else, but to no avail. I will go to your store in person on Mon... read more
Business response:
Belma, so sorry to hear that your handkerchief was misplaced. More than likely it will be returned to you. Most times the customers remove these as they didn't want them cleaned when they drop off the suit. Our employees probably pulled it out and it is either at our office or returned to the store. Someone from our staff will be getting a hold of you to get this cleared up.
Going on a trip and wanted tops washed n starched. Paid extra for expedited service. Starching was not done and that is the main point of giving tops to u. Ur personnel kept saying “we understand”. Who cares if u understand but do nothing.
Business response:
Sri, sorry to hear of your issues with shirts. I would like to speak with you but your phone says there are calling restrictions that prevent my call from going through. If you could please give me a call at 260-422-9374. Thank you Michelle Partin Plant Manager
Processed order properly and delivered ahead of schedule. In and out within 5 minutes. What else can I ask for!
Business response:
Joe, its good to hear everything was processed early and your pick up was speedy. we love to hear that.Thank you for being a Dupont rd. customer.
I GOT THE SERVICE i CAME IN FOR ! NUFF SAID (:
Business response:
Thank you Billings. We appreciate the review and for visiting our Dupont location.
Awful won’t go here again. Starched collar wrong and gave me someone else’s dry cleaning, if I wouldn’t have said something I would have walked out with someone else’s dry cleaning.
Business response:
Susan, we are sorry to hear about your collars not starched correctly and the wrong cleaning being given to you. Someone from our office will be calling you.
Frequently asked questions about Peerless Cleaners
How is Peerless Cleaners rated?
Peerless Cleaners has a 4.6 star rating with 762 reviews.
When is Peerless Cleaners open?
Peerless Cleaners is closed now. It will open on Monday at 8:00 a.m.