Everything was excellent! Stopped in on a Saturday as I needed to get pants hemmed for a wedding. The ladies at the Wexford location were very informative about the process and turnaround time. Mentioned the seamstress worked out of the Cranberry Township location as well, which would be easier to get to after work. Dropped my product off and they finished a day earlier than expected. They fit perfectly! Every employee that I interacted with was very professional and kind.
Business response:
Thanks T! We give YOU a 5 star rating as a customer! Hope to see you again soon at Owl Cleaners - Cranberry.
I dropped off a large comforter that required dry cleaned only on Tuesday July 11th. Was given an estimated completion date of July 26th. Well, to my surprise, got an email that it was finished. Now that's FAST! Plus it seemed like a good price. If I ever have any dry cleaning or alterations, I'm going to Owl Cleaners.
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
We were quoted $24 upon arrival but when we picked up the payment was $42. Price is irrelevant, but the misinformation up front was not ideal.
Business response:
Hi ----We did find out that a quote was procured for a "dress" --- it was actually a gown which requires a higher price; We let you know that we had credited your account for $10 as a courtesy. Sorry for the confusion.
Ron does an excellent job.
not a fan of the emails asking me every week what day I want a pick up. and the link does not work in order to respond.
I let Ron know that every Friday is good with me unless I tell him different.
Business response:
Well now! We give YOU, Steve, a 4 star rating as a customer! And of course, we hope to see you again soon at Owl Cleaners - Main Facility.
Thanks for the welcome, Erik. That was lovely … and unexpected. Cheers! Russ
Business response:
Owl Cleaners - Allison Park strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Russ!
everything is great. I just miss the text messages reminding me that we had a pick up today.
I was away for three weeks and did reply N to the previous text messages, so perhaps there is a default that stops sending them after a certain period. We are back
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
Our first experience with Owl Cleaners. Friendly, efficient service! The drapes looked wonderful when we picked them up and they were ready well before the estimated date. Excellent service!
Business response:
Wow, Mary! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Was made to feel very appreciated.
Thank you.
Business response:
Thanks Margaret! We give YOU a 5 star rating as a customer! Hope to see you again soon at Owl Cleaners - Ross Babcock.
I had such a wonderful experience with Heather at Owl Cleaners for my wedding dress preservation. My wedding dress was in rough shape after the wedding (spray tan residue, a lot of dirt on the bottom, wine stain, random markings, etc.,) . Heather completely transformed my dress back to its original, pristine condition. When I came in to pick up my dress, I teared up! It looked so beautiful and made me feel all the happy feelings I felt from my wedding day, all over again. I HIGHLY encourage all Pittsburgh brides to go to Hea... read more
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