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Organic Dry Cleaners and Laundry Pickup & Delivery
- Dry Cleaning
- Scottsdale, AZ
About this business
Location details
6350 N Scottsdale Rd, Scottsdale, AZ, 85253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I looked at the reviews online for this place and thought I’d give it a try. I brought in my 7 Tommy Bahamas shirts before non on Wednesday and was told they would be ready Friday after 5:00 PM. I arrive Friday after 5:00 PM only to find out they were not ready yet and that they may still be in the truck. I waited an hour until I finally went back and asked if they had received my clothes. 3 of my shirts were hanging and ready, the four others still missing. After waiting another 30 minutes. The staff member finally foun... read more
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Terrible customer service. Greeted with an eye roll and was treated like an annoyance because employee working stated she had to "search through all of the clothes" to find my garments. I won't be returning.
Business response:
We’ve received your two-star review,Donna, and we’re deeply disappointed that we weren’t able to meet your expectations. We’ll be reaching out shortly to see how we can help.
Stain not removed, no fault of yours
I was charged $8 for a man’s shirt because it had a button on the chest pockets without informing me! Interestingly there was another shirt the same in the bundle I dropped off that was not charged $8! So obviously I’m not a happy customer.
I left 2 pairs of men’s pants for dry-cleaning, clearly marked with a sign requesting a front pleat when pressing, which is a standard request as we are regular long-term customers. On pick up 1 pair was pleated and 2nd pair was pressed flat. This is not the first time instructions were not followed.
Frequently asked questions about Organic Dry Cleaners and Laundry Pickup & Delivery
How is Organic Dry Cleaners and Laundry Pickup & Delivery rated?
Organic Dry Cleaners and Laundry Pickup & Delivery has a 4.7 star rating with 462 reviews.
When is Organic Dry Cleaners and Laundry Pickup & Delivery open?
Organic Dry Cleaners and Laundry Pickup & Delivery is closed now. It will open tomorrow at 7:00 a.m.