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1453 Kelly Rd., Apex, NC, 27502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I recently brought my wedding dress in for cleaning after it was stained during my bridal portrait session so that it would be cleaned for my wedding. I brought the dress in on March 16th, and it was not done until June 2nd. It was sent back a total of three times as each time it came back it looked exactly the same as when I sent it. The dress still has stains on it after being cleaned three times. Throughout the process I was assisted by Elizabeth and Nate. Elizabeth was very kind and helpful. She contacted me promptly whe... read more
Business response:
Hi Morgan, I am so sorry to hear about this. This is unacceptable and will be dealt with. Thank you so much for letting us know.
Elizabeth and Nate provide the best customer service!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jim. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (919) 372-5703 and we'd be happy to help you out. Cheers, Medlin-Davis Cleaners
Exhorbitantly expensive! Look out!
I was told on drop off that if I returned the hangers I would receive $ off. When I picked up my order the gentleman said he did not know who told me that but he knew nothing of this. Everyone needs to be on the same page. Is a discount provided upon hanger return, or not? Simple.
Elizabeth was very nice and courteous. Prices are way too expensive. Over $26 to clean a pea style ladies jacket! I won't be back.
Over priced. Item I picked up on previous experience had a huge stain on my blouse after I picked up and I was never notified of it. Customer service was terrible as they did no service recovery. It’s a shame because they are the most convenient cleaner location, but it’s cheaper and better to drive across town!
The cashier was rude and I don't think it should have cost that much to clean a dress I think she put what price she wanted to put down
I have never paid over $8.00 to get one pair of pants clean. I understand that you reside in a high income area so you feel the need to price gauge. However, there is a reason you don’t advertise your prices or let the walk in know. I walked in and dropped my pants off assuming the price was reasonable. It wasn’t obviously. Before you tell me you are comparable to the area don’t. I found 5 other dry cleaners that are less. I will not be using your service again.
I didn’t know it’d be $27 for three shirts and two pairs of pants to be laundered/dry cleaned if I would of known I would have never visited this dry cleaner. I assume they are still in business because of the lack of options in the area and there not being a price menu on their website or in the store, taking customers by surprise, like myself. I will not be back. I have used these types of dry cleaners before and have never been charged $5 per garment, never ! Super disappointing.
Medlin-Davis Cleaners has a 4.5 star rating with 660 reviews.
Medlin-Davis Cleaners is open now. It will close at 7:00 p.m.