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Martinizing Dry Cleaning
- Rochester Hills, MI
About this business
Location details
6818 N Rochester Rd, Rochester Hills, MI, 48306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took a pair of ski pants in to be laundered. We are on the route and I was assured the pants would be delivered Friday, I was leaving Friday evening for a ski trip to Colorado. Around 2:40 pm Friday I was starting to get concerned that the pants had not been delivered. I called several times and the call went straight to voicemail mail. I drove to the cleaners only to find the times on the door were not accurate, a small sign on the glass said they closed at 2 instead of 7 pm,. It was too late for me to buy another pair of... read more
Business response:
Martinizing Dry Cleaning strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Great service
Business response:
Wow, Chris, a 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Right amount of starch. Good job.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Martinizing Dry Cleaning .
I understand that the virus has affected you and most of the small businesses. You need to raise your price or eliminate discount and reduce your hours of operation, but please keep the quality of your work up. I have noticed a decline in the quality of your service
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from Martinizing Dry Cleaning will be reaching out to see how we can improve our service!
It helps us so much
Business response:
Thanks Bridget ! We give YOU a 5-star rating as a customer! Hope to see you again soon at Martinizing Dry Cleaning.
Always helpful, fast, and professional.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Martinizing Dry Cleaning .
Always great service thank you!
Business response:
Wow, Kim, a 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great valet service and quality cleaning
Business response:
Thanks Anna ! We give YOU a 5-star rating as a customer! Hope to see you again soon at Martinizing Dry Cleaning
Why did I wait so long to clean my down coat? I thought it was ruined but it looks brand new!! Great job!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us on , because we care deeply about the quality of our services. Thank you for reviewing Martinizing Dry Cleaning .
Frequently asked questions about Martinizing Dry Cleaning
How is Martinizing Dry Cleaning rated?
Martinizing Dry Cleaning has a 4.4 star rating with 73 reviews.
When is Martinizing Dry Cleaning open?
Martinizing Dry Cleaning is closed now. It will open at 9:00 a.m.