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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
A professional and pricing
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Marisela!
I left clothing to altered and was told I would be called when it was completed. I never got a call. I called and found out they had be completed several weeks before. I thought the cost was high. I have yet to wear the shorts to see if I am satisfied.
Business response:
Try as we might, sometimes we just don't meet your expectations, Charles. For that, we offer our deepest apologies, and we'll be contacting you shortly in the hopes we can make it up to you.
Friendly, fast, listen to requests
Business response:
Thanks, Lori! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Always great
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Staff is polite and nice. The hem job on my jeans look perfect. So happy with the their work.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Debbie!
Everything was great!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Prompt service and attention to detail
Business response:
Thanks, Reni! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I took a brand new pair of jeans in to get a crease in the legs. It came back with no cease and flattened out. When I returned it and told them about the mistake they had made the lady refused to make good on correcting the problem unless I paid full price again to get it corrected. Very poor customer service and it cost them a customer as I will not use this cleaners again.
Business response:
We have no excuses, Jerry. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
You were very pleasant to deal with. You said my order would be ready on a date and it was. Thanks for the great service!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.