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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,136 reviews
ROGERS T.'s profile image
ROGERS T. 
5 years ago

This place is awesome. I won't go anywhere else!! 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Pat O.'s profile image
Pat O. 
5 years ago

Courteous and friendly staff very professional clothes are always ready on time and look great thank you 

Business response:

Thanks, Pat! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Keaton K.'s profile image
Keaton K. 
5 years ago

Respectful and Fast Service 

Business response:

Thanks, Keaton! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Maryann D.'s profile image
Maryann D. 
5 years ago

Friendly service and excellent care. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Maryann! 

Frank S.'s profile image
Frank S. 
5 years ago

Very happy with the quality of your work! I always enjoy coming in because Coyia is such a pleasure to speak with! 

Business response:

Thanks, Frank! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Sharon B.'s profile image
Sharon B. 
5 years ago

Your customer service is great. Employees are always welcoming and friendly. I will, however have to take my business elsewhere because of your prices. I can’t afford to pay $25 dollars for a pair of simple slacks and a jumpsuit that cost me less than than when I bought it new. 

Business response:

Sharon, thanks for the feedback and I'm sorry that we disappointed you. We are constantly comparing pricing with our local competitors and you'll typically find that we are right in the middle. Jumpsuits are unique and considerably more labor intensive than other items since they are essentially a pair of pants and also a blouse at the same time. As a result, pressing them by hand just takes more time. That said, I respect that the fact that we all want the best possible service for the lowest possible price and welcome ... read more

Nancy M.'s profile image
Nancy M. 
5 years ago

Cleaned comforter and very satisfied with finished product. 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Robbie D.'s profile image
Robbie D. 
5 years ago

I have always been excited over the quality and service. For the first time since your opening, I had to deny a sweater which had a spot that was not removed. The spot was pointed out, it is food yet it was not treated. I know these things happen and I am not upset, just wanted you to know it happened so as a boss you could address the issue. 

Business response:

Robbie, thanks for your feedback. Although my team tries to properly address each and every stain, it's true that Robbie, thanks very much for the helpful feedback. Although my team attempts to address each and every stain, they sometimes slip by our quality control. That appears to have happened in this case. That said, we are always happy to clean items a second time at no charge when we believe the stain can be removed. If there's anything else we can do, please don't hesitate to let me know. I thank you again and l... read more

Rachelle W.'s profile image
Rachelle W. 
5 years ago

Thanks.. Great job 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,136 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.