This profile has been claimed by the business owner or representative.
Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everything was great, the professional service on my uniform and the customer service provided by the young lady who waited on me upon pick up. Her name is Callan and she is fantastic!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Thank you for great customer service.
Business response:
Thank you for the great review!! Always appreciate your support.
Several months using the service and still please. The convenience is really the best.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Too expensive
Business response:
Oh no! We clearly have not given you the experience you deserve, Gui. We apologize if we let you down, and we'll be reaching out soon to see what went wrong.
The delivery and drop-off were excellent and the clothes were clean. I was also notified when they couldn't get the stain out.
Business response:
You know what they say…4 out of 5 ain't bad! Always a pleasure to see you, Maxine. Thanks for your review!
The spots were still there, though faded.
Business response:
Thank you for your review. I understand your disappointment, however it is impossible to get all stains out. Although we fervently do our best, we cant ever promise to removing any stain. We do appreciate your support of our business.
Pick up and delivery is always flawless, even when I forget to unlock the door to allow the delivery man to put it in its usual location. You take care of my clothes very well and I’m always pleased with the results of the cleaning and with the peace of mind knowing that the environment is not being severely impacted through the process.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Vera!
Excellent service! Very professional dry cleaning services. Keep up the great work!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
I got some dirt on my wedding dress after my bridal shoot which left a yellow stain. My wedding was about a week away and I needed my dress cleaned quickly. My dress was done so fast (about 2 days) and it looked better than when I bought it. No stains were left at all. I highly recommend.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.