Lapels Dry Cleaning - Master Rollup's cover image

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
JERRY and BARBARA R.'s profile image
JERRY and BARBARA R. 
4 years ago

Service at the store always good. Recent problems with processing my white shirts , that required me to make two trips almost caused me to go to your competition. 

Business response:

We did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, Jerry And Barbara! 

Jolynn M.'s profile image
Jolynn M. 
4 years ago

I dropped off a sweater to get dry cleaned and then there is a little bitty tear on the collar in the back cost me 15 bucks to sew that little bitty tear not even a half an inch long. The lady tried to tell me oh she didn’t know how much the lady charge to sew it she didn’t know that was a rip off. And I asked for heavy starch on my blouse not even close. We are snowbirds here and I will never bring back any dry cleaning there I will drive to Phoenix instead and I would not recommend this dry cleaners to anyone!!!!!!! And... read more

Business response:

While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you. 

Jan S.'s profile image
Jan S. 
4 years ago

Great wonderful people 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Sl M.'s profile image
Sl M. 
4 years ago

Very friendly 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Sl! 

Laurel S.'s profile image
Laurel S. 
4 years ago

I've been happy with my Lapels Dry Cleaning experience for all ten years that I've been a customer. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Andrea M.'s profile image
Andrea M. 
4 years ago

The VIP program is amazing if you want quick drop off and pickup service. 

Business response:

Wow, Andrea! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Kenneth M.'s profile image
Kenneth M. 
4 years ago

There is drive through but I always have to go in.... I honk my horn, nobody!! 

Business response:

We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly. 

Twaun L.'s profile image
Twaun L. 
4 years ago

Awesome job!! 

Business response:

Wow, Twaun! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Janet P.'s profile image
Janet P. 
4 years ago

Awesome service, friendly staff 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.