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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I paid extra for folded shirts. In the past, my shirts were impeccably folded and encased in plastic bag. Perfect for travel. What I got was a sloppy, coaresely folded unwrapped shirt that by the time I got home looked like it was already worn. The price went up but service and quality went way down. I will not use this cleaner again after more than 15 years of faithful patronnage. If you care about your clothes and your image, I suggest you dont use them either.
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Great service!
Business response:
Thanks, Christi! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great. Very pleased
Business response:
Wow, Nancy! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Everyone was very nice. Thank you for opening a few minutes early for my alterations!!
Business response:
Thanks, Jimmy! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great and quick staff was very friendly and helpful
Business response:
Thanks, Allan Jr! We give YOU a 5-star rating as a customer! Hope to see you again soon.
My shirts are always professionally done I I love it...
Business response:
Wow, Brent! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Reasonable price and shirts look great.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Robert!
Clean and pleasant space, and the staff are super friendly and efficient! Great service all around!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Maribeth!
Muy bien el trabajo llevaré mis trajes a lavar gracias 🙂
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.