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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Kathy and russell K.'s profile image
Kathy and russell K. 
4 years ago

Always do a great job. Everyone is very polite. Would love to see prices more competitive. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Aaron L.'s profile image
Aaron L. 
4 years ago

The service is great and they've always been on time. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

George K.'s profile image
George K. 
4 years ago

Great service and staff 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

KATHY^ L.'s profile image
KATHY^ L. 
4 years ago

Cleaning was ready when promised. Had to wait at fron desk for someone to get my dry cleaning. Staff did not look happy. 

Business response:

Two out of three ain't bad, but three out of five is less than we aspire to! A representative from Lapels will be contacting you so we can get to the bottom of this. 

Linda M.'s profile image
Linda M. 
4 years ago

Outrageous that you charge $25 to clean one Dress. 1st and last time customer! 

Business response:

Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.  

Marilyn Y.'s profile image
Marilyn Y. 
4 years ago

You are always pleasant whenever I come in. People call me by name. They are usually kind and professional 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Marilyn! 

Kari C.'s profile image
Kari C. 
4 years ago

No complaints other than pricey. 

Business response:

Well now! We give YOU, Kari , a 4-star rating as a customer! And of course, we hope to see you again soon. 

Kay L.'s profile image
Kay L. 
4 years ago

This is the first time using a pickup and delivery service. I’m so happy with the convenience not to mention the quality of your dry cleaning and laundry service. I highly recommend Lapels! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Louis S.'s profile image
Louis S. 
4 years ago

Very classy elegant and excellent customer service wedding 💒 dress cleaned beautifully 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.