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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Jacklyn B.'s profile image
Jacklyn B. 
4 years ago

Always greeted with a smile! And orders are done so quickly!! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Edith R.'s profile image
Edith R. 
4 years ago

I came to visit the city of Brownsville and I needed alterations done in my dress. I took my dress on Tuesday and Lapels estimated the dress to be done on Friday June 4, 2021. However, they were done with the dress by Thursday June 3, 2021 and the dress fit perfectly. Will come back when I need alterations or dry cleaning. 

Business response:

Thanks, Edith! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Vikki G.'s profile image
Vikki G. 
4 years ago

Fast and ready when promised! Very friendly staff! 

Bill K.'s profile image
Bill K. 
4 years ago

Fast service staff are friendly 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Bill! 

Nate C.'s profile image
Nate C. 
4 years ago

Great service and do a great job on everything I have taken there especially dress shirts. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Rose M.'s profile image
Rose M. 
4 years ago

I was told that a rip in my running shoe could be repaired. After waiting nearly a month I went to pick up the sneakers the rip was still there. I was charged for what I was told was a cleaning, the shoes were not dirty. Having to speak to the owner, I was told they did not do that kind of repair work after telling me it would be no problem to fix. They did not offer me a credit. I will not be returning to Labels. 

Business response:

Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.  

Yolanda U.'s profile image
Yolanda U. 
4 years ago

Tried Lapels for the first time. I needed quick service and they provided it. Best part is that they didn’t sacrifice quality to meet my timeline. Thanks so much ! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Sonja S.'s profile image
Sonja S. 
4 years ago

Everything was clean and ready on time, as expected. The staff member was very helpful and courteous 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

John C.'s profile image
John C. 
4 years ago

Had 7 shirts pressed and 2 pants pressed needed it back the same day for a photo shoot and they did it they went above and beyond to make sure they satisfied me will use them again 

Business response:

Thanks, John! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.