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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
WILLIAM P.'s profile image
WILLIAM P. 
4 years ago

Outstanding service, clean, fast, professional and great prices. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Nelson H.'s profile image
Nelson H. 
4 years ago

Very polite and efficient. 

Business response:

Wow, Nelson! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Brenda W.'s profile image
Brenda W. 
4 years ago

They always do a great job! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

ANITA L.'s profile image
ANITA L. 
4 years ago

Our clothes where cleaned beautifully but the cost is too high. To pay $30.00 for 4 items is a bit much. I only picked Lapels because of the location. Sorry I will not be returning because of the price. I have found other dry cleaning services in the area with much lower prices and they have great reviews. 

Business response:

While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Anita, we apologize, and someone will be reaching out to you to see how we could have served you better! 

Dawn D.'s profile image
Dawn D. 
4 years ago

Was so pleased when I picked up my daughter’s white dress to see that the salsa stains were gone! The dress looks brand new. Many thanks! I’ll never go another cleaners. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Allen S.'s profile image
Allen S. 
4 years ago

Professional and friendly 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Allen! 

Patty K.'s profile image
Patty K. 
4 years ago

Long time customer, although not much dry cleaning of summer clothing. Went to drop off 4 shirts and the new as of Jan 2021, must PREPAY. I left my shirts only to pick them up a couple of days later to find 2 looked more wrinkled than when they were dropped off. I requested light starch obviously only 2 had that. I will NO longer be using Lapel's for my dry cleaning. I am not going to prepay for a service. I have checked around and no other cleaners are requiring this. Absolutely UNACCEPTABLE!. 

Business response:

We have no excuses, Patty. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future. 

Annette A.'s profile image
Annette A. 
4 years ago

Always great service at lapels thanks 

Business response:

Wow, Annette! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Allen and Francis B.'s profile image
Allen and Francis B. 
4 years ago

Michelle always has done a fine job and Lapels is a great partnership with her. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.