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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Gretchen B.'s profile image
Gretchen B. 
4 years ago

Thank you for your continued superior customer service and the beautiful job you do cleaning my clothes. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Gretchen! 

Bilenda M.'s profile image
Bilenda M. 
4 years ago

The alterationist/repair artist is pretty amazing with repairs to holes, tears, & patchwork for my scrubs!! One of my favorite scrub jackets has new life!! 

Business response:

Wow, Bilenda! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Rommel and leslie Zerpa and V.'s profile image
Rommel and leslie Zerpa and V. 
4 years ago

Super prompt and competitively priced for being in such a busy Boston area. First time experience with delivery service and it was flawless. Great experience! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Drew A.'s profile image
Drew A. 
4 years ago

Dropped off pants for alterations. Upon order pickup, charged for dry cleaning of pants and alterations were not performed. Have been promised that upon return for corrected order, alterations will be free of charge due to error. Shall see 

Business response:

Drew, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Tim S.'s profile image
Tim S. 
4 years ago

The Melrose location does a terrific job. Friendly and prompt with their service 

Business response:

Wow, Tim! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Brenda C.'s profile image
Brenda C. 
4 years ago

Excellent service. I'll be coming back! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Robert B.'s profile image
Robert B. 
4 years ago

First time using Lapel having just moved to Phoenix area. Picked up my clothes and when I got home to hang up my polos and pants they were somewhat wrinkled...for $50 it was disappointing to be honest. 

Business response:

Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future! 

Brad R.'s profile image
Brad R. 
4 years ago

Always great people. Always done well and on time. 

Business response:

Wow, Brad! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Lane D.'s profile image
Lane D. 
4 years ago

Customer service is excellent at the Berriwick location. Very friendly and always provides clothes when promised. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Lane! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.