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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Yamileth G.'s profile image
Yamileth G. 
3 years ago

They very nice and respect 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

William R.'s profile image
William R. 
3 years ago

I am really impressed by their excellent customer service and quality of drycleaning. They followed very detailed instructions. 

Business response:

Wow, William! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

GENE K.'s profile image
GENE K. 
3 years ago

Quality and on time service 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Kim R.'s profile image
Kim R. 
3 years ago

Great job! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Larry R.'s profile image
Larry R. 
4 years ago

Always a great job! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Brent B.'s profile image
Brent B. 
4 years ago

EXPENSIVE!!!!! 

Business response:

We are so sorry, Brent. We want to get to the bottom of whatever happened that caused you to give us a one-star review, so we'll be reaching out to you shortly. 

Greg G.'s profile image
Greg G. 
4 years ago

Very friendly 

Business response:

Thanks, Greg! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

David J.'s profile image
David J. 
4 years ago

Shouldnt have to print the coupons to take advantage of them if you are a VIP member. Also, you should email receipts after service. 

Business response:

David, first, we greatly appreciate your business and being a VIP customer. In regard to coupons that we generate via email, there are bar codes that have to be scanned in order for the coupon to apply in our system. Many of our coupons are offered to you specifically and not a general coupon in our system. A lot of our customers present the coupons they receive via email from their phone and we can simply scan the barcode off it versus needing to print anything out. In regards to emailing receipts, that is not a problem ... read more

Rob W.'s profile image
Rob W. 
4 years ago

Under-promised and over-delivered, love it! 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Rob! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.