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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have been to numerous dry cleaners in my life and Todd and the crew are the "best ever".
Business response:
Thanks, Randy! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great service
Business response:
Well now! We give YOU, Luz , a 4-star rating as a customer! And of course, we hope to see you again soon.
Clean, courteous, prompt
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Your staff is always charming, efficient, knowledgeable and delightful! I always know that my clothes and my sheets (a luxury I allow myself!) are always cleaned to perfection! Thank you, Lapels.h
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Rusty!
Out of 4 pants one of the pants was done poorly and needs to be redone
Business response:
We have no excuses, James. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Service was very good and within the promised time. Great job.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great decision on my part to go there. Great price and great quality. The 2 ladies that are working there are very pleasant and professional. Customer service is very important to me. I recommend it to all my colleagues and friends who live or work in Somerville area.. Thank You
Business response:
Thanks, Tom! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Everything is amazing! The service, the people, the results and when discounts come in my email it makes me feel appropriated. I'm glad my daughter recommended you guys. I tell my neighbors about you. Even if you can't see me smiling behind my mask 😊 , know that I'm smiling every time I get under the comforters, etc. I love ❤ you guys!!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Very unorganized and horrible customer service. Prices for wash and fold are way to high compared to other local places and lady weighed the clothes inside the hamper adding additional weight. Hours are horrible for pick up and drop off. Highly don't recommend this location.
Business response:
We can't stand the fact that we let you down, Danny. We'll be reaching out to you in the hopes we can make it up to you.
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.