Lapels Dry Cleaning's cover image
Claimed

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning

4.8
  • Brownsville, TX

About this business

Other

To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations 

Location details

1655 E Ruben M Torres Blvd, Ste 301, Brownsville, TX, 78521, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.8660 reviews
Marlyn D.'s profile image
4 years ago

It was one dress for dry cleaning. They gave us a day to finish it but didn’t deliver. I have to come back another day to pick it up. They did good on the cleaning part. 

Business response:

Two out of three ain't bad, but three out of five is less than we aspire to! A representative from Lapels will be contacting you so we can get to the bottom of this. 

Corina G.'s profile image
4 years ago

Great work that they do on the clothes. Good customer service 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Manuel S.'s profile image
4 years ago

The service is top notch and that makes for a pleasant experience. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Ana M.'s profile image
4 years ago

Visiting from out of town and needed a suit steam. You all did an excellent job and the turn around was outstanding! 

Business response:

Thanks, Ana! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Mary C.'s profile image
4 years ago

I clearly requested that my sweater’s be folded and not hung. And of course they hung my sweaters and not as I request . 

Business response:

Mary, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Nick G.'s profile image
4 years ago

Very good customer service. 

Business response:

Wow, Nick! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Daniel P.'s profile image
4 years ago

Great service as always. Super nice and friendly. Never have issues and provide fast service. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Daniel! 

Norma T. G.'s profile image
4 years ago

Been my first time taking clothes with you all y Leve it 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Connie M.'s profile image
4 years ago

Pleasant employee 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.8 star rating with 660 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 7:00 p.m.