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Lapels Dry Cleaning
- Myrtle Beach, SC
About this business
Location details
6613 N Kings Hwy Suite B, Suite B, Myrtle Beach, SC, 29572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every time I go there it seems like the hours of operation change so on multiple occasions when I have gone to pick up or drop off clothes the business has been closed. Seriously, what dry cleaners closes at 3pm? Yesterday when my wife went to pick up my shirts (since my work hours start before they open and end after they close) she couldn’t get them all because some machine was broken.
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Always do a great job with my son's ROTC uniform and open early stay open late. Great job always
Business response:
Wow, Melanie! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Excellent Customer Service
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Kevin!
Excellent pricing and quality workmanship.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Always does a great job!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Courteous and professional.
Business response:
We did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, George!
Unfortunately, it was not a great experience. The front lobby was unkept and unclean and although the employee that waited on me was very kind, she was not familiar with the register or how to code the garment I brought in. The cleaning of my item was good however. I offer my honest feedback not to be critical but in hopes to see changes. I just moved to this area and I’m looking for a good, clean, reliable cleaner. Thank you!
Business response:
We clearly dropped the ball, Danell. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
Very happy with service & people very friendly
Business response:
Thanks, Karen! We give YOU a 5-star rating as a customer! Hope to see you again soon.
The clothes came our good but your prices are higher than New Jersey
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from Lapels will be reaching out to see how we can improve our service!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 553 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.