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Lapels Dry Cleaning
- Dry Cleaning
- New Albany, MS
About this business
Location details
501 W Bankhead St, New Albany, MS, 38652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I’m happy n pleased with the job y’all did. Thank u
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jeri!
Great experience. Notified me of pickup...and the service was exceptional.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great service!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
I brought a skirt to get a new zipper (the skirt was a mini skirt) and a very short zipper I might add. The guy told me it would be under $20 and it was noted on the receipt they gave me the day I left the skirt that it would be under $20. I was fine with that. Then I receive a text when it’s finished that it’s $27! When I went to pick up skirt yesterday I mentioned all this to the lady and she still told me I had to pay $27!! Ridiculous I payed more for the zipper than I did the skirt brand new! Then to top it off they hung... read more
Business response:
We have no excuses, Donna. We only want to make things right, as a one-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future. UPDATE - the alteration disclaimer you signed (as explained to you at the time of drop off) stated clearly that the price was an estimate and could vary. The estimate may be high or low and would be updated after the seamstress completed alteration. As explained, we can get a firm price before work is done, if customer requires the fir... read more
A Great job as usual looking forward to returning in the New Year.
Business response:
Thanks, David! We give YOU a 5-star rating as a customer! Hope to see you again soon.
We did not recieved coupons to give to friends realizing one coupon per household.none @ the business
Business response:
Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Excellent service. Drive- thru is so handy.
Business response:
Wow, Katheryn! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
💯 love it
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tim!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.7 star rating with 331 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.