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Lapels Dry Cleaning

4.7
  • Dry Cleaning
  • New Albany, MS

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

Location details

501 W Bankhead St, New Albany, MS, 38652, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.7331 reviews
Celebrity H.'s profile image
Celebrity H. 
5 years ago

Great job 👍🏾 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

James S.'s profile image
James S. 
5 years ago

Great job keep up the good work 

Business response:

Thanks, James! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Jack D.'s profile image
Jack D. 
5 years ago

Very efficient and knowledgeable staff. 

Business response:

Wow, Jack! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Janice W.'s profile image
Janice W. 
5 years ago

Everything was very good. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Janice! 

CATHLEEN W.'s profile image
CATHLEEN W. 
5 years ago

They did not get the coat clean. Then they charged me double what I was told before hand. The girl got the owner on the phone. He basically said it was my problem. Louse customer service. Lied to me about price. I had to take coat home and get spot off myself. 

Business response:

We are so sorry, Cathleen. We want to get to the bottom of whatever happened that caused you to give us a one-star review, so we’ll be reaching out to you shortly. UPDATE: Sorry to hear about the experience. I will say that I haven’t spoken with any customers this weekend so I’m not sure who you spoke with on the phone. Spots are difficult sometimes and sometimes they are not. We are always willing to run things through a second time if a customer is unsatisfied. Feel free to bring it back ... read more

Lisa H.'s profile image
Lisa H. 
5 years ago

Great service! 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Debbie F.'s profile image
Debbie F. 
5 years ago

Great service & friendly staff!! 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Gary J.'s profile image
Gary J. 
5 years ago

Everything was great... great attitudes !!!!! 

Business response:

Thanks, Gary! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Warner C.'s profile image
Warner C. 
5 years ago

Everyone is always kind and courteous. I am thankful Lapels is here in New Albany. 

Business response:

Wow, Warner! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.7 star rating with 331 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.