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Kona Cleaners
- Dry Cleaning
- Fontana, CA
About this business
Location details
14548 Baseline Ave, Ste 270, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Great customer service
Business response:
What could be better than a 5 star review? Kona Cleaners thanks you! See you next time.
Professional and friendly
Business response:
Nothing makes our day like a 5 star review, Elaineandchriss. Thanks so much!
I was really happy about this place, the manager is beyond nice and great with people. However, I started noticing that a lot of my shirts were coming home with broken buttons or without them over all. Not sure what the process is, but this was definitely a let down.
Business response:
Hello Maria, Sorry to hear that the buttons have been getting back to you broken or not there. Over time, the plastic on the buttons does tend to crack or break so that may be what's happening with the shirts. We press them on a machine that kind of "hugs" the shirt so if they are specialty buttons that are thicker that may also be a factor. We can certainly replace those buttons either way! Please point it out the next time you drop off and either the seamstress will do it or the quality check person at the plant will add ... read more
Staff is always friendly and nice they even remember you by name. Ruth is a total sweetheart and I appreciate her amazing customer service thank you!
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, Sara! Thanks for using Kona Cleaners and we hope to see you again soon!
Rosa is very personable and gives customer service. I’ll keep using Kona as my cleaners!
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Rick. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Rosa Maria is phenomenal! She is professional, friendly, welcoming and fair!! I patronize this company ONLY because of Rosa Maria! The facility is very clean and the service is timely.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Extremely kind staff and thorough explanations about their services etc.
Business response:
THANK YOU! We're over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Always friendly Rosa is the best
Business response:
We're honored. Thanks for your 5 star review. You can expect the same high-quality dry cleaning services from us every time you trust Kona Cleaners with your garments.
Very good service and pleasant staff
Business response:
Looks like you enjoyed our services! And we certainly enjoyed providing them to you. Thanks for your review!
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.7 star rating with 2,485 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.