This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Fontana, CA
About this business
Location details
14548 Baseline Ave, Ste 270, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Rosa is always helpful and in a great mood
Business response:
A 5 star rating is one of the highest honors a dry cleaner like Kona Cleaners can receive. You make it all worth it. Thanks for your review!
Brought in a pair of board short capris that are my favorite. Lost over 35 pounds and they were so big. They took them in. Great job and fast. Thank you, Carmel
Business response:
Anyone who says they don't enjoy compliments has never gotten a 5 star review! You've made everyone at Kona Cleaners smile, Carmel. Thank you!
Great customer service
Business response:
What could be better than a 5 star review? Kona Cleaners thanks you! See you next time.
Professional and friendly
Business response:
Nothing makes our day like a 5 star review, Elaineandchriss. Thanks so much!
I was really happy about this place, the manager is beyond nice and great with people. However, I started noticing that a lot of my shirts were coming home with broken buttons or without them over all. Not sure what the process is, but this was definitely a let down.
Business response:
Hello Maria, Sorry to hear that the buttons have been getting back to you broken or not there. Over time, the plastic on the buttons does tend to crack or break so that may be what's happening with the shirts. We press them on a machine that kind of "hugs" the shirt so if they are specialty buttons that are thicker that may also be a factor. We can certainly replace those buttons either way! Please point it out the next time you drop off and either the seamstress will do it or the quality check person at the plant will add ... read more
Staff is always friendly and nice they even remember you by name. Ruth is a total sweetheart and I appreciate her amazing customer service thank you!
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, Sara! Thanks for using Kona Cleaners and we hope to see you again soon!
Rosa is very personable and gives customer service. I’ll keep using Kona as my cleaners!
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Rick. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Rosa Maria is phenomenal! She is professional, friendly, welcoming and fair!! I patronize this company ONLY because of Rosa Maria! The facility is very clean and the service is timely.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Extremely kind staff and thorough explanations about their services etc.
Business response:
THANK YOU! We're over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.7 star rating with 2,654 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.