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We have been operating in Vancouver since 1968 and offer premium dry cleaning and laundry services to the greater Vancouver area. With a loyal customer base that has evolved over the decades, so too has Fletcher’s Fabricare’s commitment to modernizing the dry cleaning industry. Our organization operates with a large focus on sustainability, is technology-centered and quality driven. You can clearly see why we are the best of Vancouver’s dry cleaners. Our people are the heart of our business and we believe we have cultivated ... read more
3075 W Broadway, Vancouver, BC, V6K 2G9, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I love the service and am loyal too it. With that said, I remain frustrated that I cannot help Fletcher’s overcome unnecessary waste in a consistent manner. With multiple requests to not use clear bags, paper in sweaters etc in person, notes on file and the inclusion of reusable garment bags, I continue to have empty garment bags hung and returned to me with plastic as my protection. I believe the automation process trumps client requests and the planet looses. It is a frustrating shame that leaves client feeling unheard. 3 ... read more
Business response:
Dear Clinton, Thank you for your feedback. We definitely hear your concerns and we want to make it right for you. In order to provide you the best service including your personal requests we have made changes that we are hopeful that will avoid all the plastic bags on your orders and paper on your sweaters. Our company is eco-friendly and we have procedures in place to minimize our impact on the environment: we re-use and recycle plastic bags, paper and hangers. If you have these materials at home that you would like t... read more
Safe and persona delivery Seamless exchange On-time Nd reasonable cost with an extra bonus of home delivery Well done Garment was perfectly finished
Business response:
Hi Kimberly. It is great to hear that you are enjoying our complimentary pick-up and drop-off service. Thank you for your business and we look forward to serving you next.
Well you called me and assessed one of my cushion covers to make sure the actual colour will not fade and only then you dry cleaned the rest of the covers. I picked them up and although I have not yet put them on the colour looks great and not faded.
Business response:
Hi Nooshin. Thank you for your feedback! Enjoy your freshly cleaned cushion covers and we look forward to seeing you once again.
Polite efficient and speedy . Kept me informed re the status of mending and cleaning
Business response:
Hi Debbie. Our customer care team takes great pride in keeping our clients up to date and well informed and we greatly appreciate that you have taken note. Thank you for your feedback and your business.
Great followup on cleaning a leather jacket- feedback was immediate and efficient!
Business response:
Hi Don. Thank you so much for your feedback. We look forward to serving you next!
Excellent service including call back concerning garment and explained thoroughly about possible damage and asking for a release which I gave. Wonderful co which I had used many times in the early 70’s while living in lKits til moving away. Will be back.
Business response:
Hi Peter. Thank you for taking the time to provide your feedback. We are so happy to hear how pleased you were with the service you received!
My coat looked great after dry cleaning
Business response:
Hi Sim. We are so happy to hear how your coat turned out and thank you for taking the time to provide your feedback and review!
I was called back to work and needed alterations done at short notice and you pulled thru for me. Thanks.
Business response:
Hi Clark. Thank you for choosing Fletchers and for your kind feedback. We look forward to serving you next.
Great service, courteous, attentive to problems, safe in this period of pandemic!
Business response:
Hi Corby. What a wonderful review! We take great pride in putting the safety of our clients first and thank you for noticing our enhanced safety protocols. We look forward to serving you again.
Fletchers Fabricare has a 4.9 star rating with 554 reviews.
Fletchers Fabricare is open now. It will close at 6:00 p.m.