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Dependable Cleaners
- Dry Cleaning & Laundry
- Braintree, MA
About this business
Location details
391 Washington Street, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I asked for zipper replacement, only slide was replaced. I specifically daub I did not want it dry cleaned but it was done . I thought 28.86 was a bit high. And I never received a receipt.
I received a 25% off dry cleaning coupon by mail from you. It expired on Dec 31 2019. I brought in a child’s small comforter (less than twin size!) on Dec 29th and showed the staff the coupon on my phone. I picked the comforter up yesterday (Jan 8) and was denied the offer. I paid almost $27 for the cleaning even though I showed the staff my coupon again. They said they wd take care of it and then charged me full price. I got the item cleaned because of the offer-I’ve been using your Cleaners for years and never had a proble... read more
I just moved to the area and received your 50% discount coupon. When I dropped off my clothes and told the girl about the discount and handed her the coupon. But when I picked up she didn’t apply the discount instead I’m being charged the full price. I asked her and she keep telling me I’m all set and everything is taking care off. This is not a good way to welcome new resident to your area if you do this.
It would be very kind of you to accept expired coupons given the expense of dry cleaning. It cost me 16$ + to dry clean two pairs of pants and I was hoping to use my 25% off coupon but it was rejected. Please consider being a better neighborhood business. Or at least offer discounts if for example you can wait 1 week for your clothes to be ready. Maybe charge your current prices for those who need expedited service. Thank you for your time and consideration.
My comforter was cleaner this summer and I asked if an ink spot could be removed. When I picked it up the ink spot was lighter which I understand was all that could be done but there were several stains on the comforter. I brought it back and was told that they did the best they could and the stains were still there. I’ve Been a customer for over 24 years and never had any complaints. I really like the manager who has been there the whole time. I want to know what is on the comforter because I don’t want to use it and now ne... read more
One wool dress pant that was dropped for dry cleaning was delivered torn.
Customer experience is good. The staff is very nice. However the cost for cleaning items is very expensive. And I found out I’ve been charged incorrectly. Every time I take my item to get cleaned it’s always the same. But this time it was twice as much because of the kind of fill it had. But I was charged for the incorrect filling. I didn’t want to bother them for they looked excessively hot and busy and just took and paid for my item. Also the work environment wasn’t very good. I was sweating in there just waiting for my it... read more
The sheets and pillow cases were alright aside from having to take a safety pin out of each one... But I got a Tommy Bahama comforter asking specifically to be washed only and it's kind of lumpy now...
not good, was hesitant about going back after they have lost several items of ours but they have been generous in regards to reimbursing us for them. However this was the first time I got a terrible dry cleaning experience. Bought in white pants with a chocolate stain when I called Nicole said the stain wouldn't budge when she pretreated it yet she still dry cleaned it, why?! Now the stain will never come out, this is worse than losing our clothes, now I just have to throw them out. Thanks Nicole, appreciate your attitud... read more
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.8 star rating with 626 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is closed now. It will open at 8:00 a.m.