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Classic Cleaners
- Dry Cleaning
- Zionsville, IN
About this business
Location details
11100 N. Michigan Road, Suite 110, Zionsville, IN, 46077, United States
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1). Not only did you tear a belt loop in half on my good jeans a white 1-1/2” stain is on the front of the right leg. 2). Today I got out a pair of summer pants that you dry cleaned last fall and they have what are obviously drips on the front right leg - probably food droppings I imagine. Also near the bottom of the leg there is a dark one inch mark. In addition last winter’s water I had dry cleaned had a spot on the front. I was able to remove it before I wore the sweater so I did not comment. I will no longer be us... read more
Business response:
We sincerely apologize for the inconvenience you experienced with our dry cleaning service. Your feedback is important to us, and we would like to address any problems you encountered. Please contact us at (317) 875-8244 so we can make things right. We appreciate your business
Yesterday I got my Jean trousers out to wear for the first time since you dry cleaned them. One of the belt loops was ripped off. It was still sewn on at each end, but the center was ripped off with frayed pieces at the sewn on ends. I have never worn a belt with these Jean trousers and was dismayed that I was not told. You should have reported this damage and then taken the ends off of the trousers. As it is these stubs are an eyesore. I am very unhappy with Classic Cleaners. These jeans were a very expensive purchase fo... read more
Business response:
We apologize for the inconvenience caused, Carrol. Please give us a call at (317) 875-8244 so we can discuss the issue further and find a solution for you. Thank you for bringing this to our attention.
I have gone to your store to pick up my dry cleaning twice. Bith times the store was closed.
Business response:
Hi, Carrol! It sounds like you spoke with Dana yesterday and she showed you how to utilize our 24-hour service features, which is great! We'll also be there 9a-5p Monday through Friday and 9a-2p Saturdays if you'd prefer to speak with someone. Thank you for your feedback - we truly appreciate your business!
I ALWAYS COME TO YOU FOR THE BEST.
Business response:
Wow, Janet! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Friendly service at drop off and pick up. The item looks good! It was ready as promised. Thank you. Ruth Ann MacPherson
Business response:
Thanks, Ruthann And Don! We give YOU a 5-star rating as a customer! Hope to see you again soon!
Friendly and helpful customer service, and a good value for the price. I will use Classic again! My only suggestion for improvement is to update the web site to reflect 1-2 day turnaround on the laundry wash & fold service, it is not available for same day service as posted on the site.
Business response:
Wow, Julia! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Would have appreciated some communication on what they would need to do for the cleaning and the limitations of in cleaning a fur lined hat.
Business response:
Thanks, Gary! A 4-star rating on <ReviewSource> is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Very friendly staff and quality work. Great value.
Business response:
We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, John!
Great service. Thanks
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
Frequently asked questions about Classic Cleaners
How is Classic Cleaners rated?
Classic Cleaners has a 4.8 star rating with 425 reviews.
When is Classic Cleaners open?
Classic Cleaners is temporarily closed. It will reopen on Nov 30th, 2026.