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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service. Very careful with my garments.
Business response:
Thank you for your kind words, Paul. We appreciate your feedback and are glad to hear that you were satisfied with our service. We always strive to be careful and attentive with our customers' garments. We look forward to assisting you again soon. Thank you!
Staff friendly, polite & professional
Business response:
Hi Linda. Thank you kindly for taking the take to provide your feedback. We are so pleased to have you share and look forward to assisting you again soon. Thank you!
The alteration service at Carrousel is great!! I keep bringing my clothes there!
Business response:
Thank you kindly for your wonderful feedback about our alteration services, Marie! We look forward to assisting you again soon. Thank you!
super expensive for a very simple job
Business response:
Hi Sanaz. Thank you for your feedback regarding your experience with us. Please know that our team is always pleased to provide exact pricing details at the time of drop off when requested. We have looked into your account and can confirm that the pricing for shortening your dress as pinned was priced accordingly. Thank you for sharing your feedback and we hope to assist you again in the future. Thank you.
Im satisfied and happy It was professionally done . It was done the way i want it . My throw blanket looks like new again and smells clean and fresh. The staff were very polite, friendly and professional. I strongly recommend and will definitely use their service again.
Business response:
Hi Lorna. Thank you kindly for your wonderful feedback regarding your experience with us. We are so pleased to have fulfilled your requests and meet your expectations! We look forward to assisting you again soon. Thank you!
I had a fine silk maxi dress shortened by Bahare. She did an excellent job, in very little time and was very pleasant. I’ll always think of her first when I require alterations.
Business response:
Hi Joan. Thank you so much for taking the time to write such a kind review. We're thrilled to hear that Bahare provided you with excellent service and quickly altered your silk maxi dress to your satisfaction. We greatly appreciate your support and look forward to assisting you again. Thank you!
No cleaning odor on clothes. Thank you. Great service. Very happy that you have a seamstress in the store. She is friendly and does great work.
Business response:
Hi Jane. Thank you for your kind feedback regarding the quality of our work and skillset of our seamstress. We look forward to assisting you again soon!
We were served well upon arrival, and at pickup. We have not opened up and used the garment yet.
Business response:
Thank you for your kind feedback! We look forward to welcoming you in next and providing our assistance!
I am always pleased with your efficient and helpful service. The only point I would like to make is that drycleaning my king duvet cover cost me $96 which seemed very expensive as it didn’t have any spots or stains. Last time the same cover cost $60 which seemed high also. I have to do this because my washing machine is not big enough for the kingsized cover.
Business response:
Hi Judy. Thank you for taking the time to share your feedback with us. We are glad to hear that you are pleased with our service. We are sorry to learn that you found the cost of dry cleaning your kingsized duvet cover to be expensive. Please know that our pricing is based on the materials, size, and work required. We appreciate your business and hope to continue providing high-quality cleaning services to you in the future. Thank you!
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.9 star rating with 747 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 5:00 p.m.