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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a fine silk maxi dress shortened by Bahare. She did an excellent job, in very little time and was very pleasant. I’ll always think of her first when I require alterations.
Business response:
Hi Joan. Thank you so much for taking the time to write such a kind review. We're thrilled to hear that Bahare provided you with excellent service and quickly altered your silk maxi dress to your satisfaction. We greatly appreciate your support and look forward to assisting you again. Thank you!
No cleaning odor on clothes. Thank you. Great service. Very happy that you have a seamstress in the store. She is friendly and does great work.
Business response:
Hi Jane. Thank you for your kind feedback regarding the quality of our work and skillset of our seamstress. We look forward to assisting you again soon!
We were served well upon arrival, and at pickup. We have not opened up and used the garment yet.
Business response:
Thank you for your kind feedback! We look forward to welcoming you in next and providing our assistance!
I am always pleased with your efficient and helpful service. The only point I would like to make is that drycleaning my king duvet cover cost me $96 which seemed very expensive as it didn’t have any spots or stains. Last time the same cover cost $60 which seemed high also. I have to do this because my washing machine is not big enough for the kingsized cover.
Business response:
Hi Judy. Thank you for taking the time to share your feedback with us. We are glad to hear that you are pleased with our service. We are sorry to learn that you found the cost of dry cleaning your kingsized duvet cover to be expensive. Please know that our pricing is based on the materials, size, and work required. We appreciate your business and hope to continue providing high-quality cleaning services to you in the future. Thank you!
Everything was first class for the positively feel good greeting on arrival to the listening and comprehension of my needs. The price quoted was the price paid, the timeline for completion was bang on ! My waterproof down 500.00 jacket was cleaned as if it was new. Convenient location superior customer service quality and value guarantees repeat business !!! Thanks to everyone who works there. Pride of ownership shines !
Business response:
Hi Joseph. We wish you could see the smile on our teams face while reading your feedback! We greatly appreciate your kind words and thank you for choosing Carousel Cleaners. We look forward to assisting you again soon!
Excellent service, friendly and knowledgeable. Excellent communication throughout. When they encountered a difficult stain and acquire approval before going ahead., they were communicative, realistic and professional.
Business response:
Thank you so much for your feedback Janice. We really appreciate it.
You folks did a great repair on a zipper for me! thanks a bunch!
Business response:
Thank you for choosing Carousel Cleaners!
I have had many items altered here and am extremely pleased with results, needless to say there cleaning of items is flawless thank you
Business response:
We are thrilled to hear that you are pleased with our alteration and cleaning services, Lesley. Thank you for your kind words and continued support.
My black man Dress was dry cleaned well ..but $30..
Business response:
Hi Martha. Thank you for your feedback. We're so pleased to learn how satisfied you were with the cleaning of your dress.
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.9 star rating with 725 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 6:00 p.m.