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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Carousel Cleaners does a great job but they are still way too expensive!!!! It’s like gouging! Sometimes I am paying more to dryclean am item than I paid for it. It’s insane! If a customer brings in day more than 5 items they should receive a discount, like 12% off, basically the tax.
Business response:
Hi Trina. Thank you for your feedback and for expressing your pricing concerns. We are pleased that you are satisfied with the quality of our work and that you also see the value in our services. For our team to provide this quality of service that you have noticed, we have to charge our current pricing and hope that you can understand. Thank you.
Great quality! Convenient location
Business response:
Thank you, Phil!
Always friendly and cheerful contact. Do a great job of looking after my cloths. Have been a client for over a decade and they consistently do a great job and are nice people to deal with
Business response:
Hi Mike. Thank you for your loyalty and for choosing Carousel Cleaners for all these years. We appreciate your feedback and look forward to assisting you soon. Thank you.
Friendly service and good result.
Business response:
Hi Diana. Thank you for your feedback!
Fast service, courteous staff and nicely cleaned and packaged
Business response:
Hi Edith. Thank you for choosing Carousel Cleaners and for your kind feedback!
Really good service, and I got very professional advice re a pure woolen cardigan Thank you
Business response:
Thank you for your feedback Andrea!
Sent in my Tom Ford jacket for dry cleaning, came out looking perfect! Good option for high end items they have great communication and care yielding great results!
Business response:
Hi Anthony. We are so pleased to learn how satisfied you are with the cleaning of your Tom Ford jacket. Thank you for sharing your feedback and we look forward to assisting you soon.
Very professional and nice staff.
Business response:
Hi Hamid. Thank you for your feedback. We look forward to assisting you soon!
The quality of dry cleaning from the Park Royal location is always perfect and it’s hard to find a quality dry cleaner, however the pricing is extremely high. I typically bring in a lot of items, (clothes for work), and this past visit costed me over $320.00 for 12 items mostly dresses. It seems way too high; should more like $100.00. They charge $50.00+ per dress, it’s insane. That’s my only complaint; it’s just way too expensive!!!!! I guess you’re paying for quality or are they just gouging customers????
Business response:
Hi Trina. Thank you for your feedback regarding your recent experience with us. We are very happy to hear that you recognize and are happy with our quality of work as that is what makes us stand out in the industry. Our team is very experienced, and we have been in business since 1950 and have made significant investments and use superior machines along with safe and better-quality detergents to ensure we continue to provide our clients with the quality of work we are known for, which makes us feel that our prices are justif... read more
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.9 star rating with 734 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 6:00 p.m.