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Carousel Cleaners

4.9
  • Dry Cleaning
  • West Vancouver, BC

About this business

Consumer ServicesDry Cleaning

In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more

Location details

891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9700 reviews
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Andrea F.'s profile image
3 years ago

Really good service, and I got very professional advice re a pure woolen cardigan Thank you 

Business response:

Thank you for your feedback Andrea! 

Anthony B.'s profile image
3 years ago

Sent in my Tom Ford jacket for dry cleaning, came out looking perfect! Good option for high end items they have great communication and care yielding great results! 

Business response:

Hi Anthony. We are so pleased to learn how satisfied you are with the cleaning of your Tom Ford jacket. Thank you for sharing your feedback and we look forward to assisting you soon.  

Hamid M.'s profile image
3 years ago

Very professional and nice staff. 

Business response:

Hi Hamid. Thank you for your feedback. We look forward to assisting you soon! 

Trina W.'s profile image
3 years ago

The quality of dry cleaning from the Park Royal location is always perfect and it’s hard to find a quality dry cleaner, however the pricing is extremely high. I typically bring in a lot of items, (clothes for work), and this past visit costed me over $320.00 for 12 items mostly dresses. It seems way too high; should more like $100.00. They charge $50.00+ per dress, it’s insane. That’s my only complaint; it’s just way too expensive!!!!! I guess you’re paying for quality or are they just gouging customers???? 

Business response:

Hi Trina. Thank you for your feedback regarding your recent experience with us. We are very happy to hear that you recognize and are happy with our quality of work as that is what makes us stand out in the industry. Our team is very experienced, and we have been in business since 1950 and have made significant investments and use superior machines along with safe and better-quality detergents to ensure we continue to provide our clients with the quality of work we are known for, which makes us feel that our prices are justif... read more

Tracey and Mike W.'s profile image
Tracey and Mike W. 
3 years ago

Very quick and very professional and friendly! 

Business response:

Thank you for your feedback!  

Judy B.'s profile image
3 years ago

This is the first time I have gone to Carousel Cleaners and I am very pleased with the results. Your front counter people are so friendly and efficient. I have already returned to have another service done and will continue to use Carousel Cleaners in the future. Thank you. 

Business response:

Hi Judy. We are thrilled to learn that you had such a wonderful experience with us. Thank you for your kind words. We look forward to assisting you soon!  

Cindy P.'s profile image
3 years ago

Always caring and professional . My clothes come back looking wonderful . 

Business response:

Hi Cindy. Thank you for your feedback. We greatly appreciate it and look forward to serving you next.  

David R.'s profile image
3 years ago

First time we used Carousel Cleaners to clean a duvet. Nicely done and the duvet appears to be in good shape for use when the colder weather returns. Be prepared at payment time...they are spendy. 

Business response:

Hi David. Thank you for your feedback. We are so happy that you have experienced the quality of our work. We look forward to serving you next.  

Angela P.'s profile image
3 years ago

Wonderful friendly staff! Had a rush job and it was ready for pick up a full day before promised. New customer now a customer for life! 

Business response:

Hi Angela. WOW!! Thank you so much for your kind words. We are so appreciative of your feedback and thank you for choosing Carousel Cleaners!  

Frequently asked questions about Carousel Cleaners

How is Carousel Cleaners rated?

Carousel Cleaners has a 4.9 star rating with 700 reviews. 

When is Carousel Cleaners open?

Carousel Cleaners is open now. It will close at 6:00 p.m.