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Best Cleaners

4.9
  • Dry Cleaning
  • Old Lyme, CT

About this business

Consumer ServicesDry Cleaning

Maintaining locations throughout central Connecticut, Best Cleaners boasts more than 50 years of dry cleaning experience. Whether it be an heirloom gown, silk drapes or business shirts, Best Cleaners offers expert dry cleaning services along with a range of conveniences, including same-day service, home delivery, a 24-hour drop off and full-services tailoring. The company was among the first dry cleaners in the area to switch to GreenEarth, a more environmentally friendly cleaning method. In 1954, William J. McCann, Jr. foun... read more

Location details

90 Halls Rd, Old Lyme, CT, 06371, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9233 reviews
Select a rating
Dan M.'s profile image
3 years ago

You called when there was a question before you did the work. Work was done well and fast turnaround 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship! 

Lisa M.'s profile image
3 years ago

Front of store help can be unfriendly to the point of making me uncomfortable. Good job on cleaning although a bit pricey. Not going there anymore because I feel stress from dealing with the surly women that work the front on old Lyme.  

Business response:

60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative will be reaching out to see how we can improve our service! 

Jonathan M.'s profile image
3 years ago

It depends how you define experience. The people who work in the storefront are perfectly pleasant, the cleaning is always done on time, and that’s a plus. Here comes the “BUT”. Your pricing structure is outrageously high...this from someone who is used to New York City cleaners and pricing...so high, that if I had a good alternative nearby, I would definitely use it. On top of that, it has taken more than once to get some of my clothing properly cleaned. In other words, a do-over that, fortunately, I was not charged for. ... read more

Business response:

Three out of five stars is an average rating, but Best Cleaners is never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future! 

Geri J.'s profile image
3 years ago

Great work, timely, friendly staff. Love getting notices when order is ready, cost etc. 

Business response:

Thank you, Geri! We give YOU a 5-star rating as a customer! Hope to see you again soon! 

Sidney W.'s profile image
3 years ago

Professional in all respects 

Business response:

Wow, Sidney! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Barbara F.'s profile image
3 years ago

Excellent results with hemming 6 pairs of pants. The price was higher than I expected especially for some unlined pants but very happy with results. 

Business response:

Best Cleaners strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Barbara! 

Thomas M.'s profile image
3 years ago

Reasonable pricing; very efficient service 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship! 

Robert M.'s profile image
3 years ago

Good quality cleaning, short turnaround, pleasant customer service. 

Business response:

Well now! We give YOU, Robert, a 4-star rating as a customer! And of course, we hope to see you again soon! 

Carol L.'s profile image
3 years ago

Best is the Best for Dry Cleaning, Laundered Shirts & Alterations Results are on time, properly packaged, always professionally serviced 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Best Cleaners. 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.9 star rating with 233 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open at 8:00 a.m.